Field Operations Coordinator

About the Company

OPENLANE is focused on simplifying the wholesale vehicle marketplace so customers can operate more successfully.

Role Overview

We are hiring a Field Operations Coordinator for the Stockton, CA area. This position supports vehicle inspection operations and dealership coordination as part of a fast-moving operations team. The role is best suited to someone with hands-on automotive experience, strong documentation habits, and the ability to work closely with dealerships and internal stakeholders.

What You’ll Do

• Perform vehicle evaluations and record findings for engine, transmission, interior, and exterior condition using the company’s mobile app.
• Work with dealerships to ensure inspections are carried out according to OPENLANE’s standards and procedures.
• Prepare and submit clear, accurate inspection reports through the assigned system.
• Support marketing activity by handing out flyers and other promotional materials to buying dealers.
• Keep regular communication flowing between sales, operations, and dealership partners.

Candidate Profile

The company is looking for someone who is highly detail-oriented, well organized, and comfortable serving as a bridge between different teams and dealer partners. Accuracy, professionalism, and relationship-building are central to this role.

Must-Have Qualifications

• At least 5 years of automotive experience, ideally as a vehicle mechanic or in a similar mechanical role.
• A valid driver’s license and the ability to drive a motor vehicle.
• Comfort using technology, including electronic report submission tools.
• Strong attention to detail and the ability to work outdoors in changing weather conditions.
• Good organizational ability and clear verbal and written communication skills.

Preferred Experience

• Prior customer service experience is an added advantage.

Compensation and Benefits

The pay range for this role is hourly and depends on experience, qualifications, skills, and other relevant factors: $24.00 to $28.00 per hour.

• Competitive compensation
• Medical, dental, and vision coverage with employer HSA contributions in the US, plus FSA options in the US
• Immediate vesting in the 401(k) plan in the US or RRSP in Canada, along with company matching
• Opportunities to develop new skills and share expertise across a global, publicly traded organization
• A culture that supports internal promotions, varied career paths, and meaningful advancement

Work Location and Schedule

The preferred candidate should live in or near Stockton, CA. The role follows a Monday through Friday schedule from 8:00 AM to 5:00 PM PST.

Additional Notes

This job posting lists the minimum requirements for the position, but the employee may also be asked to complete other job-related duties assigned by an authorized person. The stated responsibilities are not necessarily the only tasks associated with the role.