Executive Housekeeper

Role overview

Novotel Hotels is looking for a skilled and driven Executive Housekeeper to take charge of housekeeping functions at the Sunshine Coast resort in Queensland, Australia. This position is a practical leadership role that requires a strong floor presence, hands-on support for the team, and a consistent focus on cleanliness, presentation, and guest comfort.

The role is central to the overall guest experience, with responsibility for making sure all rooms and shared areas meet the quality standards expected by visitors.

Key responsibilities

• Guide and assist the housekeeping team so that service delivery remains consistently at a high standard.
• Supervise day-to-day work across guest rooms, public spaces, and operational back-of-house areas.
• Plan staff rosters while keeping productivity targets and labour expenditure under control.
• Hire, train, and build the capability of a strong, effective housekeeping team.
• Keep adequate supplies of linen, guest amenities, and cleaning materials on hand.
• Manage laundry operations within the property, with attention to both quality and efficiency.
• Track service quality and address guest comments or concerns appropriately.
• Coordinate with Front Office and Maintenance teams to ensure smooth daily operations.

Additional information

This is a full-time, on-site position based in Sunshine Coast, Queensland, Australia. No salary, start date, application deadline, or vacancy count was specified in the source information.