Event & Group Executive (Planning)

Role Overview

Rosewood London is seeking an Event & Group Executive to join its Events Sales team. In this position, you will manage the complete planning process for events and group stays, serving as the main point of contact for clients throughout the pre-event stage while ensuring smooth collaboration across all operational departments. The role plays an important part in helping Rosewood London remain a leading choice for meetings and events.

Key Responsibilities

• Take ownership of event and group bookings from the contract transfer stage through to final delivery, making sure every detail is accurate, aligned with the brand, and executed to a high standard.
• Serve as the client’s primary contact during planning, building trusted relationships and handling expectations with professionalism and care.
• Oversee all event components, including food and beverage, accommodation, audiovisual requirements, logistics, transport, and special guest needs.
• Prepare comprehensive event paperwork such as BEOs, group resumes, floor plans, and operational addenda.
• Maintain clear and effective internal communication so that plans are handed over smoothly to the relevant operational teams.
• Work closely with Events Operations, Rooms, AV, and Finance teams to keep commercial and operational priorities aligned.
• Spot opportunities to increase revenue through upselling while also improving the overall guest experience.
• Handle selected short-notice enquiries, moving them from initial request to conversion within the required response time.
• Keep CRM information up to date and ensure contracts, billing, deposits, and final accounts are completed correctly and on schedule.

Profile

The ideal candidate brings proven experience planning and delivering large-scale events in a luxury hospitality setting, including bedroom bookings. A strong commercial mindset, confidence in identifying growth opportunities, and familiarity with systems such as Salesforce and/or Delphi are preferred. The role also calls for strong organisation, excellent attention to detail, and the ability to stay composed under pressure while making sound independent decisions in the best interests of the hotel and its guests.

Culture

All associates are encouraged to embrace the company’s philosophy of Relationship Hospitality, which centres on genuine, meaningful, and lasting connections. Building heartfelt relationships with colleagues, clients, and guests is viewed as a natural part of the role and the wider culture.

Benefits

• 28 days of paid holiday each year, including Bank Holidays, rising to 35 days with service
• Access to a company pension plan
• 12 complimentary room nights and worldwide food and beverage discounts
• Opportunities for career growth and development
• Free meals while on duty
• Season ticket loan support