Department Administrator

About the Role

The Department Administrator oversees the department’s day-to-day and strategic functions, covering budget planning, clinical operations, patient access, staff management, and productivity tracking. The role also contributes to shaping department-level initiatives that support the broader institute and enterprise goals.

Key Responsibilities

• Lead projects assigned by department leadership and ensure they are delivered effectively.
• Provide daily operational support across institutes and departments.
• Oversee business and operational activities within the institute or department.
• Apply CCAD operating procedures and work with management to ensure policies and processes are clearly understood and followed.
• Handle hiring decisions, employee placement, performance reviews, and corrective action processes.
• Explain policy and procedure updates and help communicate relevant changes to stakeholders.
• Manage departmental budgets and monitor spending differences and cost variances.
• Identify and drive cost-control initiatives that produce measurable outcomes.
• Help guide and monitor the department’s revenue cycle, including billing and reimbursement processes.
• Manage operational functions and identify risks, improvement opportunities, and performance gaps in patient access, patient experience, cost control, quality, employee engagement, and other core areas.
• Support implementation of strategic plans such as growth initiatives, new practice acquisitions, and marketing activities.
• Perform additional duties as required.
• Follow CCAD standards, including the Code of Conduct and Conflict of Interest policies.
• Be prepared to take on other responsibilities and reporting lines as organizational needs evolve.

Qualifications

A bachelor’s degree is required. A master’s degree is preferred, ideally paired with a bachelor’s degree in a clinical or healthcare-related discipline.

Experience and Skills

• At least 5 years of relevant healthcare experience, including 3 or more years in healthcare operations management; alternatively, 7+ years of progressively responsible professional experience with bachelor’s-level education and supervisory responsibilities.
• Strong critical thinking and analytical ability, with sound judgment and the capacity to work independently.
• Excellent written and verbal English communication skills.
• Strong emotional intelligence and proven leadership capability.
• Ability to remain effective in a high-pressure environment and respond appropriately when needed.
• Proficiency in Microsoft Office applications.
• Professional membership in a relevant national or international body is preferred, such as the American College of Healthcare Executives.

Additional Information

This role is based in Abu Dhabi Emirate, United Arab Emirates, and is a full-time, onsite position.