Customer Support Executive - International/Domestic Process

Role Overview

ATAIN is conducting a large walk-in hiring drive for a Customer Support Executive role across international and domestic processes. The position covers voice, chat, backend, blended, and email support, with a focus on international airline chat support.

Eligibility Criteria

• You should be a graduate from any stream.
• Fresh graduates are welcome to apply.
• Candidates with prior experience in BPO or customer service will be preferred.
• Strong written English communication is required.
• Basic computer skills are expected.
• You should be able to type at a good speed.
• Night shift work must be acceptable.

Work Schedule

• This is a 5-day working role.
• Weekly offs will be rotational, with 2 rotational days off.
• Shift timings are rotational and include night shifts.

Compensation and Benefits

• Freshers can expect a CTC of 16,500.
• Experienced candidates can expect a CTC of 36,000.
• Pick-up and drop cab service is available.
• Training will be provided on the job.
• Employees can expect career growth opportunities.
• The work environment is described as professional and supportive.
• Immediate joining is available.

Process Details

The role involves supporting an international airline process through a non-voice chat-based setup. Candidates should mention “YATIKA” on their resume while attending the interview.

Walk-in Interview Information

The interview window is from 10:00 AM to 3:00 PM at InfoTech Centre, Old Delhi Gurugram Road, Dhundahera, New Delhi.

Contact number provided for the drive: 9870236048.

Applicants were invited to share the opportunity with others looking for a role in an international BPO.