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51Talk

Customer Service Representative (Remotely)

51Talk

Remote · Tempo pieno

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Esperienza
1–3 yrs
Stipendio
Aperture
1
Pubblicato
5 ore fa
Work mode
Lavoro da casa
Eligibility
Candidates with 1 to 3 years of relevant experience who are comfortable communicating with customers across multiple channels and managing routine administrative tasks.
Resume
Required to apply

Descrizione del lavoro

Role Overview

This position is suited to someone who enjoys interacting with people and takes initiative in resolving customer concerns. The aim of the role is to turn customers into enthusiastic supporters through helpful, reliable service.

Key Responsibilities

  • Handle customer interactions over phone, email, and chat.
  • Respond clearly and accurately to questions about products, pricing, and stock availability.
  • Coordinate with internal teams to make sure customer requirements are addressed.
  • Maintain accurate records and perform data entry across different systems and platforms.

Qualifications

  • Relevant professional experience of 1 to 3 years.
  • Strong phone manner along with excellent spoken, written, and interpersonal communication abilities.
  • Capability to juggle multiple tasks while staying organized and prioritizing effectively.

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