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Collections Officer

A to Z Services Group

Doha, Doha Municipality, Qatar · Tempo pieno

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Esperienza
3+ anni
Stipendio
Aperture
1
Pubblicato
2 messaggi fa
Modalità di lavoro
In ufficio
Istruzione
Laurea
Requisiti di ammissibilità
Candidates with the required degree and at least 3 years of collections experience in Qatar are eligible to apply. Experience in a large-group environment with both B2B and B2C collections is preferred. Applicants should be able to work full-time on site in Doha.
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Descrizione del lavoro

Company Overview

A to Z Services is an integrated facility management business offering tailored support solutions for commercial, industrial, educational, residential, and healthcare properties throughout Qatar.

Role Summary

The Collections Officer will work full-time from the Doha office and report directly to the Credit Control Manager. The purpose of this role is to recover overdue receivables, maintain disciplined follow-up on past-due accounts, and support prompt payment in accordance with company procedures.

What You Will Do

  • Monitor aging reports to identify overdue balances and prioritize follow-up actions.
  • Reach out to customers by phone and email to pursue collections and maintain payment momentum.
  • Discuss and agree on suitable payment plans when circumstances require it.
  • Record all collection interactions and outcomes accurately in the system.
  • Work closely with finance and operations teams to address billing issues and settle disputes.
  • Support account reconciliation activities and help ensure records remain accurate.
  • Prepare periodic collection updates and reports for management review.

Requirements and Qualifications

  • A bachelor’s degree in Finance, Accounting, Business Administration, or an equivalent field is required.
  • At least 3 years of practical collections experience in Qatar is mandatory, ideally gained in a large organization handling both B2B and B2C recovery.
  • Strong familiarity with the local market is important for this role.
  • Demonstrated ability to follow up persistently while preserving professional client relationships.
  • Good customer service and communication skills are needed to manage client conversations and disputes effectively.
  • Working knowledge of finance concepts such as invoices, credit notes, payment terms, and account reconciliation is expected.
  • Proficiency in MS Office, especially Excel, along with exposure to ERP or accounting software, is required.
  • The candidate must be available for full-time on-site work in Doha and be able to coordinate across teams under time pressure.

Additional Information

This position is based in Doha, Qatar and is structured as a full-time, on-site role.

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