- Esperienza
- Qualsiasi
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 1 settimana fa
- Work mode
- In ufficio
- Istruzione
- A-Level or Diploma
- Eligibility
- Candidates with at least A-Level qualifications or a diploma who can work in a fast-paced operations environment are suitable for this role.
- Resume
- Required to apply
Where you'll work
Descrizione del lavoro
Role overview
ST Engineering is seeking a Claim Executive to join its eServ business in Singapore. This role sits within a global technology, defence and engineering group with a long operating history and a presence across multiple regions. The position is based at Digital Hub, Singapore.
About the business
eServ is ST Engineering’s business process outsourcing arm, focused on dependable, ethical and high-quality service delivery. Its offerings cover finance, payroll, human resources, customer care, training and advisory support, with the goal of helping clients improve operational efficiency and business outcomes.
What you will do
You will work with a team to handle claims quickly and accurately, while also making sure the data produced is reliable. The role also involves identifying issues, sharing improvement ideas for systems and operations, and supporting prompt recoveries when needed.
In this role, you will process medical, transport, dental and other miscellaneous claims according to client policies. You will make sure claims are approved correctly and within the required timelines before payment is made, and you will help resolve customer questions related to claims.
You will also coordinate with HR business partners to gather the information needed for benefits and entitlements, review and report data discrepancies, and recommend practical solutions to improve efficiency. In addition, you will keep payment records and archived files securely for audit purposes, and respond to employee and client queries by email in a clear, professional and customer-focused manner.
What the employer is looking for
The ideal candidate should have at least A-Level qualifications or a diploma. Strong Excel ability is required, at a minimum intermediate level. The role also calls for solid numerical ability, good communication and interpersonal skills, strong analytical thinking, careful attention to detail, and the confidence to work well in a busy, fast-moving environment.
Additional information
The company highlights a workplace that uses modern technologies and architectures, values diverse viewpoints, and encourages collaboration. The role is described as meaningful, with work that can positively affect people’s lives. Employees can also expect a supportive, energetic culture along with competitive pay and a comprehensive benefits package.