Assistant Manager - UK

Role overview

Zizzi Restaurants is hiring an Assistant Manager in Bedford, England. The starting pay is £31,800 per year, along with tronc and additional benefits. In this role, you will support the General Manager in organising, planning, and running the restaurant, while also coordinating the day-to-day operation of the business. The position calls for a natural leader who enjoys developing people and takes pride in the role.

Benefits and rewards

• Enjoy 50% off at Zizzi and ASK Italian for you and your friends, including drinks.
• Access free meals and heavily discounted food while on shift.
• Benefit from a tronc arrangement that lets customers contribute generously to your earnings.
• Use Wagestream to access wages you have already earned whenever needed.
• Save on leisure and shopping through discounts on cinema tickets, travel sites, and major brands.
• Stay connected through the online Zizzi community, which also gives you access to rotas and payslips.
• Get free support through the Employee Assistance Programme, including GP access and wellbeing help.
• Receive 28 days of holiday on a pro-rata basis.
• Grow your career with opportunities for development and progression.
• Make use of company pension contributions for future planning.

What the role involves

• Take charge when the General Manager is absent, including shift leadership, team management, feedback, and reinforcing the company culture and values.
• Model and coach the key steps of the Zizzi customer service experience so the team delivers it consistently.
• Build strong knowledge of the menu and make sure every dish that leaves the kitchen meets the restaurant’s quality standards.
• Work with the General Manager to achieve financial goals and monitor overall business performance.
• Ensure the restaurant consistently presents itself at its best and maintains a polished appearance.

Company values

• Growth: always keep improving and look for better ways forward as a team and as a business.
• Individuality: value differences and encourage everyone to be their best authentic self.
• Drive: stay proactive, adapt to challenges, and push for strong results without cutting corners.
• Togetherness: support one another and approach both challenges and successes as one team.
• Fun: enjoy the day-to-day work while taking goals seriously.

About the culture

Zizzi describes itself as a close-knit family where teamwork comes first and customers are included in that spirit.