Applications Specialist – SharePoint

Job Summary

This role supports the organization’s goal of providing agile, safe, and sustainable transport services by improving digital collaboration and productivity. The Applications Specialist – SharePoint will oversee SharePoint and related collaboration platforms, helping maintain smooth operations, document control, workflow automation, user assistance, and strong security and performance standards.

Key Responsibilities

• Manage SharePoint sites, access settings, libraries, and content organization.
• Track platform uptime, responsiveness, and overall reliability.
• Create and support automated workflows using Power Automate and SharePoint features.
• Assist with business process automation and wider digital transformation work.
• Maintain document control practices, including version tracking and metadata standards.
• Support records management activities and compliance needs.
• Provide troubleshooting help and technical support to SharePoint users.
• Design and deliver training to improve adoption and effective use of the platform.
• Support intranet pages, collaboration spaces, and departmental work areas.
• Collect user needs and help coordinate enhancements to the platform.
• Apply access control, permission management, and security governance practices.
• Protect confidential and sensitive organizational information.

Qualifications & Requirements

A bachelor’s degree in Computer Science, Information Technology, or a related discipline is required.

The role calls for 4 to 6 years of experience in SharePoint administration and collaboration platforms.

Preferred training includes Microsoft SharePoint Certification and Microsoft 365 Fundamentals.

Candidates should bring hands-on capability in SharePoint administration, troubleshooting, workflow automation with Power Automate or Power Apps, document management, Microsoft 365 access control, analytical problem-solving, attention to detail, and strong communication and training skills.

Additional Information

This position is focused on maintaining confidentiality, strengthening governance, and supporting secure collaboration across the business.