Apple Retail Service Technician - Cork

Role overview

This is a full-time Retail Service Technician position based in Cork, County Cork, Ireland. The salary is €30,000 per year, with the opportunity to earn a performance-linked bonus. The role sits within Select, part of the Select Technology Group, a major Apple Premium Reseller operating across the UK and Ireland.

The company is looking for an energetic person with drive, curiosity, and enthusiasm to join the Cork store and take ownership of service and repair support. No two days are expected to be the same, and the position offers full on-the-job training.

Within around 6 months of joining, the expectation is that the successful candidate will achieve the Apple Certified iPhone Technician (ACiT) accreditation.

What the role involves

As part of a collaborative and experienced team, you will help keep the store performing strongly in service and repair operations. The aim is to maintain the high standards expected of an Apple Premium Reseller and ensure customers receive an excellent repair and support experience.

As you develop in the position, you will be trained to handle a broad range of service duties in-store, including troubleshooting, booking devices in for service, carrying out physical repairs on iOS devices, managing inventory, supporting customer relationships, and helping maintain Apple metric scores.

The store is also a showcase for the full Apple product range in a customer-friendly environment, and the team is focused on delivering outstanding service while meeting and exceeding sales and service targets.

You will also be among the first to hear about new Apple products and initiatives through the training and development provided in this role.

Additional information

This is a full-time position. Applicants must be 18 years of age or older and have the legal right to work in Ireland. The company is seeking someone who can demonstrate passion, product knowledge, and determination.

Application is made by submitting a CV.

Pay and benefits

The role offers a competitive salary, a performance-related bonus, pension scheme access subject to eligibility, employee discounts, employee incentives, an Employee Assistance Programme (EAP), and recognition for long service.

The role also offers the chance to build a strong interest and knowledge base around Apple products and to grow with a supportive team.