Customer Service / Customer Support Intern
Thane, Maharashtra, India · Full Time internship
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- Stipend
- Stipend: INR 11,000 – INR 17,000 / month
- Duration
- 6 months
- Start
- Immediately
- Openings
- 1
Candidates who can join full time in office, start between 3 Jun 2026 and 8 Jul 2026, stay for 6 months, and live in Thane, Navi Mumbai, or Mumbai may apply, provided they have relevant skills and interest in customer service.
About the internship
About the internship
Urja Talents, founded in 2018, works in the education space and offers one-to-one learning support for students. Its programs cover areas such as IIT JEE, NEET, general knowledge, and related learning needs. The organisation describes itself as a growing, profitable startup that offers broad exposure, practical learning, and opportunities to grow alongside a compact professional team with members from varied backgrounds. Selected and deserving candidates may also receive a pre-placement offer.
Role overview
As a Customer Service / Customer Support intern, you will support parents and customers across multiple communication channels while helping the team maintain smooth service operations in a busy environment.
Key responsibilities
- Handle customer interactions through phone, email, and chat with a helpful and professional approach.
- Address customer questions, concerns, and service issues promptly and courteously.
- Support both new and existing parents with their queries and needs.
- Keep customer information accurate and updated in the internal database.
- Work with teammates to improve the overall customer experience and satisfaction levels.
- Prepare reports and examine data using MS Office tools, especially MS Excel.
- Communicate clearly in both English and Hindi to serve a varied customer base.
Who should apply
This opportunity is open only to candidates who can work full time in office, can begin between 3 Jun 2026 and 8 Jul 2026, can commit to a 6-month internship, and are based in Thane, Navi Mumbai, or Mumbai. Applicants should also have relevant skills and a genuine interest in customer service.
Additional information
The internship is based in Thane, India, with the location scope covering Thane, Navi Mumbai, and Mumbai. The position is full time and onsite. The monthly stipend is INR 11,000 to INR 17,000. There is 1 opening. The internship lasts 6 months and starts immediately. The application deadline is 3 Jul 2026 at 11:59 PM.