Transport Data Analyst

About the Role

Join a premium airline catering operation known for elegant, high-end service and carefully crafted menu offerings. The environment is fast-paced, quality-focused, and built around delivering an exceptional experience to airline passengers who expect the very best.

Role Overview

As a Transport Data Analyst, you will pull information from multiple transport and airline systems, turn it into clear reports, and use it to help guide day-to-day operational decisions. The role also involves producing presentations and formatting data in ways that are easy for different teams to use.

You will need to stay highly organized and accurate while working closely with several internal departments to make sure operational planning aligns with flight schedules and food delivery requirements, so service targets are met on time and to specification.

This position plays an important part in supporting the wider team, helping uphold the company’s strong reputation through reliable service, teamwork, and a strong sense of ownership.

Key Responsibilities

• Pull and review data from transport and airline platforms such as Samsara, TMS, and British Airways FIDSMONS, then convert that information into accurate, easy-to-read operational reports.
• Build and update dashboards, reports, and performance trackers so stakeholders always have current information available.
• Track safety incident reporting activity, organize the related data, identify patterns, and help support safety improvements and process changes.
• Prepare professional presentations and briefing packs for internal and external discussions, summarizing performance, insights, and recommended actions.
• Work with transport, airside, dispatch, and airline account teams to keep planning aligned with flight timings, customer needs, and delivery goals.
• Assess operational performance and share insights that improve efficiency, resource use, compliance, and service quality.
• Handle large volumes of operational information carefully, maintaining strong accuracy and consistency across reports and communications.
• Support the creation of driver and loader shift plans based on flight schedules.
• Coordinate with relevant departments to ensure airside planning stays in step with flight targets and operational deadlines.
• Gather feedback from transport and airside teams on schedule-related issues and ideas for improvement.
• Maintain a safe working environment and act as a role model for site health and safety, fire safety, environmental, and security procedures.
• Deliver a high standard of customer service by ensuring goods are handed over accurately and delivered on time and to specification.
• Take accountability for your actions, support colleagues, and contribute to team success.

Requirements

• Genuine interest in operations and a strong drive to deliver excellent service.
• Professional presentation, a positive can-do mindset, and a collaborative approach.
• Ability to build strong working relationships and help create team spirit.
• Dependable leadership qualities with a willingness to step in and support the team whenever needed.
• Strong written and spoken English communication skills.
• Comfortable working in a team and prepared to take a hands-on approach when required.
• Flexible thinker who can make decisions efficiently and adapt well to change.
• Energy, motivation, and a problem-solving attitude focused on results.
• Good understanding of overall departmental performance, including financial performance, with the ability to identify practical improvements.
• Commitment to keeping the workplace safe at all times.
• Shift work is required.
• Fixed-term position for 12 months.

Additional Information

The company emphasizes a supportive work culture and values people as the main driver of success. Benefits and working conditions include competitive pay, on-site free meals, training opportunities, and genuine prospects for career growth both locally and internationally.

This role is with an equal opportunity employer, and all applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Perks and Benefits

• Competitive salary.
• Shift-based working pattern.
• 12-month fixed-term contract.
• Referral rewards through a Refer a Friend programme.
• Free meals provided on site.
• Access to in-house learning and development opportunities.
• Opportunity to make a real impact with a company open to new ideas.
• Career development opportunities across national and international locations.
• Chance to work for a leading name in luxury global gourmet entertainment.