Scheduling Coordinator

Overview

Chronic Care Staffing is looking for an organized, detail-focused Scheduling Coordinator to help manage patient referrals and care coordination. This role acts as an important link between patients, healthcare providers, and outside specialists, making sure referral paperwork is handled accurately and on time.

If you do well in a busy administrative setting, are comfortable working with healthcare records, and value precision, this position may be a strong fit.

Responsibilities

• Check electronic health records to collect and confirm patient details.
• Pull together and sort key documents such as demographic sheets, insurance cards, and recent office visit notes.
• Assemble referral packets and send them to external medical specialists.
• Submit referrals through fax, phone, and secure healthcare portals.
• Use internal specialty reference tools to find the right referral destination.
• Make sure each referral packet is complete, accurate, and aligned with company standards.
• Work closely with follow-up and care coordination teams.
• Learn additional workflows to help with operational coverage when needed.
• Review document quality and catch missing or incorrect details before submission.

Requirements

• 1–2 years of experience in medical office administration, healthcare clerical support, health administration, or patient services coordination.
• Comfort using Electronic Health Records systems.
• Strong computer skills and accurate data entry ability.
• Excellent attention to detail.
• Ability to juggle several tasks and set priorities well.
• Good written and spoken communication skills.
• Capability to work independently in a remote setting.
• Experience with patient referrals or authorizations is preferred.
• Familiarity with specialty care terms such as Dermatology, ENT, Cardiology, or Orthopedics is a plus.
• Prior exposure to healthcare scheduling platforms is beneficial.
• Understanding of insurance verification workflows is an advantage.

Benefits

• Fully remote work arrangement.
• Steady full-time schedule.
• Thorough onboarding and training.
• Opportunities to grow within healthcare operations.
• Supportive team culture.
• Work that contributes directly to patient care outcomes.

Additional Information

This is a full-time remote position based on a pay rate of $16.00 to $17.00 per hour. The role is designed for candidates who can manage healthcare documentation, referral processing, and coordination tasks with accuracy and professionalism.