Night Auditor
Adelaide, South Australia, Australia • Penuh Waktu
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- Candidates who can work overnight on a 7-day roster, including weekends and public holidays, and who hold the required RSA and Food Safety certificates. Applicants with related hospitality or front office experience, accounting capability, and strong guest service skills will be well suited. People…
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Deskripsi pekerjaan
Role overview
IHG Hotels & Resorts is seeking a Night Auditor to support overnight hotel operations in Adelaide. This position is suited to someone who enjoys a fast-moving, guest-centred environment and can help maintain service quality, security, and accurate financial records through the night.
The shift runs from 11:00 pm to 7:30 am.
Key duties
- Support the Night Manager with overnight reporting, transaction balancing, and preparation for the following day.
- Handle payments across room charges, debit and credit cards, cash, and cheques in line with hotel procedures.
- Manage check-ins, check-outs, and wake-up call requests during overnight hours.
- Respond to phone calls and assist guests with after-hours questions or concerns.
- Provide additional support with concierge tasks, room service coordination, and other special guest requests.
- Help maintain the safety and security of guests, employees, and hotel premises.
What the hotel is looking for
The right person will present well with guests, colleagues, and external contacts, reflecting positively on the hotel, brand, and organisation. You should be comfortable solving problems, staying organised, and adjusting quickly as situations change. A solid grasp of accounting and basic mathematics is needed for auditing and payment handling, along with strong written and spoken communication skills. Careful attention to detail and an analytical mindset are also important. Experience with Opera is an advantage. A driver’s licence is preferred. RSA and Food Safety certificates are required. You must also be available for a 7-day overnight roster, including weekends and public holidays.
Benefits
IHG offers a package of employee benefits designed to support well-being and long-term growth. These include paid birthday leave, accommodation and food & beverage discounts, enhanced parental leave, proactive health days, flexible work options, access to a lifelong development program, milestone celebrations, transfer of entitlements when moving within IHG, and access to a retail discount platform that helps stretch your pay further.
Additional information
The company promotes an inclusive workplace and welcomes people of different backgrounds and experiences. If you do not meet every listed requirement but believe you would be a strong match, you are encouraged to apply.