Manager, People Systems and Analytics

About the Organization

Inkomoko helps entrepreneurs strengthen and grow their businesses so they can improve household incomes, generate employment, and build stronger communities. The organization was recognized by the Financial Times in 2025 as the 8th fastest-growing company in Africa, and it supports entrepreneurs across East and Central Africa in building resilient and inclusive economies.

Established in 2012, Inkomoko has supported more than 100,000 entrepreneurs, including many refugee entrepreneurs. Its support model combines training, advisory services, access to finance, and wider market-system change. It is also the largest investor in refugee entrepreneurs in Africa.

With more than 800 staff across 50 offices in Chad, Ethiopia, Kenya, Rwanda, and South Sudan, Inkomoko is executing a 2030 strategy to expand into three more countries, support over 550,000 entrepreneurs, and scale its $30M loan fund to positively affect 7 million lives.

Values

• Purpose: Focus on practical solutions, deliver excellent work, and aim to lead at a global standard.
• Achievement: Stretch yourself to achieve beyond what you thought was possible.
• Improvement: Stay humble and keep learning through honest, constructive feedback.
• Bravery: Be willing to take thoughtful risks, help create psychological safety, and act with compassion and inclusion.
• We Eat Goat: Celebrate wins and support one another through difficult moments, working together in the spirit of turikumwe, tuko pamoja, abren nen, and urang babarengan.

Role Summary

Reporting to the VP of Talent, the Manager, People Systems and Data Analytics will oversee the stewardship, optimization, and ongoing improvement of Inkomoko’s people systems while promoting a data-led approach to workforce and talent decisions.

The role safeguards the accuracy, security, and usefulness of HR technology across multiple countries and turns people data into insights that inform strategic action. Working with country teams and senior leaders, this position will drive digital transformation, workforce analytics, and operational improvements to help build a scalable and high-performing People function.

Key Responsibilities

• Manage, improve, and continually optimize people systems such as HRIS, ATS, performance management, and learning platforms.
• Work with IT and external vendors to deliver enhancements, integrations, and new technology solutions.
• Keep systems secure, easy to use, and fit for growth across all countries.
• Create and maintain executive dashboards, workforce metrics, and people reports.
• Examine workforce patterns and translate the findings into recommendations that support recruitment, performance, retention, succession planning, and organizational effectiveness.
• Prepare accurate reports for leadership, the Board, and donor reporting needs.
• Set and uphold strong standards for data quality, governance, and consistency in reporting.
• Ensure people data remains accurate, complete, secure, and compliant across all systems.
• Conduct routine audits and validation checks on data.
• Spot opportunities to improve people processes through automation and technology.
• Lead initiatives that strengthen efficiency, employee experience, and operational performance.
• Harmonize systems and reporting approaches across countries.
• Serve as the regional expert on people systems and analytics.
• Train and guide People and Culture teams and managers on system usage, reporting, and data management.
• Build productive partnerships with internal stakeholders and external system providers.

Requirements

• Bachelor’s degree in Information Systems, Human Resources, Business Analytics, Computer Science, or a related discipline.
• At least 5 years of experience in HR systems, workforce analytics, or people technology, ideally in a regional or multi-country setting.
• Hands-on experience implementing or managing HRIS, ATS, and similar HR technology tools.
• Strong analytical ability, with a track record of building dashboards and turning workforce data into business insights.
• Advanced Excel capability and practical use of reporting and visualization tools such as Power BI or comparable platforms; SQL knowledge is an added advantage.
• Solid understanding of data governance, data quality, and information security principles.
• Strong project management, stakeholder management, and communication skills.
• Ability to collaborate effectively across diverse cultures in a fast-moving, high-growth environment.

Competencies

• HR systems and technology management
• Workforce analytics and reporting
• Business intelligence and dashboard development
• Data governance and quality management
• Process improvement and automation
• Project management
• Data visualization using Power BI or a similar tool
• Analytical thinking
• Strategic problem-solving
• Digital mindset
• Business partnering
• Continuous improvement
• Collaboration and influence
• Results orientation

Benefits

This opportunity offers the chance to contribute in a mission-driven, fast-growing organization with a strong employee experience. Compensation includes a competitive salary and the possibility of a performance-based bonus. Benefits include health insurance, annual leave, a staff savings program, parental leave for both men and women, a sabbatical program, and additional support. The organization also offers a strong culture of learning and growth, exposure to a talented regional team, and the chance to make a meaningful social and economic impact.

Application Notes

Applications should be submitted through the company’s jobs portal. The deadline to apply is Friday, 3 July 2026.

The organization is committed to justice, diversity, equity, and inclusion, and strongly encourages refugees and women to apply. Fair treatment in hiring is supported by internal policies.

Only shortlisted candidates will be contacted. Employment depends on successful background checks and other verification as required. All offers are subject to satisfactory references and screening checks. The organization also participates in the Inter-Agency Misconduct Disclosure Scheme, which means information may be requested from previous employers regarding findings related to sexual misconduct, fraud, or abuse. By applying, candidates acknowledge and understand these recruitment procedures.