Junior Payroll Specialist

About the Company

Infobip is a global technology company with more than 75 offices spread across six continents. The organization builds the world’s largest full-stack cloud communication platform, enabling communication at massive scale. Its culture is shaped by curiosity, collaboration, and a strong sense of purpose.

The company follows an AI-first way of working, using intelligent tools in everyday processes to improve efficiency and decision-making. Team members contribute to this approach while also benefiting from it in their own work.

This opportunity is designed for someone who wants meaningful responsibilities, growth-oriented challenges, and a workplace where people are encouraged to work with purpose.

Role Overview

As a Junior Payroll Specialist, you will help ensure employees are paid correctly, on schedule, and in line with legal rules as well as internal policies. The position supports payroll operations across multiple EU countries and serves as a dependable contact for employees and external vendors. It also offers practical learning exposure to more advanced payroll matters through close cooperation with experienced colleagues.

Key Responsibilities

• Take ownership of payroll operations for several EU countries from start to finish.
• Complete payroll processing within required deadlines while following company rules, working-time regulations, and labor legislation.
• Check payroll computations such as earnings, deductions, taxes, and employer-related costs before approval and funding.
• Prepare general ledger files and work closely with the Finance team.
• Manage day-to-day communication and working relationships with payroll vendors.
• Assist with audits, regulatory checks, and other payroll-related inquiries.
• Implement updates driven by legal changes, corporate instructions, business requirements, or process improvements.
• Create and maintain standard operating procedures for the countries assigned to you.
• Respond to employee questions and support daily payroll operations.

Requirements

• Minimum 2 years of experience in payroll operations.
• Good understanding of payroll workflows and compliance obligations.
• Strong spoken and written English skills.
• Practical knowledge of Microsoft Office, with strong Excel skills in particular.
• Excellent attention to detail and analytical thinking.
• Strong planning, organization, and time-management abilities.
• Ability to manage several tasks, coordinate priorities, and adapt in a fast-moving environment.
• Customer-focused attitude with strong interpersonal and communication skills.
• Dependable, proactive, and solution-focused work style.

What’s Offered

• Competitive compensation aligned with experience, market conditions, and industry standards.
• Performance-based bonuses and regular reviews to recognize contribution and support growth.
• Flexible working arrangements, including a mix of office collaboration and remote work, plus flexible hours.
• Employee Stock Ownership Plan (ESOP) with stock-option participation.
• Work-life balance support, including time off when needed, special leave for important life events, and a flexible hybrid model where allowed locally.
• Internal mobility, upskilling, and mentorship to support long-term career growth.
• Onboarding, mentorship, and training programs for professional development.
• Opportunities for short-term and long-term international mobility across global hubs.

Diversity and Equal Opportunity

The company values diverse backgrounds, experiences, and perspectives, and maintains an inclusive hiring and workplace approach. Applicants are considered without discrimination based on race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other identity factor.

Additional Information

Some benefits may differ depending on location. The company’s aim is to support employee growth, well-being, and success wherever they are based.

Location: Zagreb, Croatia.