Junior Creative & Content Coordinator

About the Company

Mad Mex is driven by a mission to champion bold flavour and deliver a distinctly energetic Mexican food experience across Australia. Rather than blending in, the brand aims to stand out with unapologetic taste, strong personality, and a growing national presence.

With more than 75 restaurants and continued expansion underway, the business is entering a stage where content, brand culture, and local connection will play a major role in future growth.

About the Role

The Junior Creative + Content Creator role is suited to someone who is passionate about social media, visual design, and storytelling. The position focuses on producing engaging, attention-grabbing content that helps strengthen restaurant performance, supports franchise development, and brings the brand’s Latin-inspired identity to life for customers.

You will contribute across social content, design, photography, video, and digital marketing, helping ensure every asset feels fresh, on-brand, and visually compelling.

Key Responsibilities

• Develop social-first content ideas for platforms such as TikTok, Instagram, Meta, and Snapchat.
• Capture short-form photo and video content in restaurants and on location using a mobile phone.
• Edit video content with CapCut and similar mobile editing tools.
• Write engaging captions, hooks, and on-screen text designed to hold attention.
• Help maintain a consistent, active social media content schedule.
• Assist with food photography for digital menus and other marketing needs.
• Create local area marketing materials including posters, flyers, signage, and in-store assets.
• Support the Graphic Design Manager with artwork revisions, resizing, and new creative requests.
• Prepare creative files for print and digital delivery across web, eDM, social, and retail channels.
• Assist with CRM-related creative such as eDM templates, push notification copy, and SMS copy.
• Protect brand consistency across all creative outputs.
• Maintain and organise design files, folders, and creative archives.
• Stay informed on evolving design trends, social content formats, and creative tools.
• Contribute to ad hoc campaign work and other creative projects as needed.

Requirements

• Proficiency with Adobe Creative Suite, especially Illustrator, Photoshop, and InDesign.
• Confidence in shooting and editing content for mobile-first social channels.
• Understanding of what performs well on TikTok and Instagram.
• Strong organisational ability and comfort managing several deadlines at once.
• Basic knowledge of print production and digital asset specifications.
• A strong portfolio demonstrating work across print, digital, and social media.
• Natural storytelling ability with a strong visual eye.
• Comfort working in a busy, fast-paced environment.
• Interest in trends, culture, and emerging platforms.
• Hands-on approach and willingness to contribute directly to content creation.
• Strong attention to quality and pride in delivering polished work.
• Collaborative mindset with the energy to contribute ideas.

Bonus Experience

• Background in photography, videography, or video editing.
• Exposure to retail or quick service restaurant environments.
• Genuine interest in food and Latin culture.
• Experience with After Effects or Lightroom.

Why Join

You will join a lively, creative, and fast-moving team where your work will influence real customer touchpoints, from social media content to in-store visuals.

If you enjoy blending content, design, food, and culture, this role offers the opportunity to create work that is both visible and impactful.