IT Systems Engineer

About the company

You would be joining a mature international technology business that is in the middle of a major refresh of its internal systems and operational setup.

The role sits within a cloud-first environment and is responsible for supporting staff across several locations while working alongside internal technology and security partners.

This is a practical, hands-on position with a wide scope across identity, endpoint administration, SaaS tools, user support, and day-to-day operational improvement.

Role overview

The IT Systems Engineer will own core IT operations and help ensure smooth service delivery across business applications, devices, access management, and support workflows. The position also involves improving processes, strengthening documentation, and contributing to a more efficient technology environment.

What’s offered

• Responsibility for a mission-critical IT environment
• Exposure to cloud platforms, identity services, endpoint tools, and SaaS applications
• A high level of autonomy and decision-making scope
• Opportunity to improve tooling, automation, and internal processes
• Broad involvement across infrastructure, security, and end-user technology
• A collaborative technology team with strong engagement from stakeholders
• Competitive contract pay
• Hybrid working setup

Key responsibilities

• Run identity and access administration across several cloud platforms and business applications
• Manage endpoint administration tools for both Windows and Mac devices
• Handle authentication, access control, and user lifecycle tasks
• Oversee onboarding and offboarding across essential company systems
• Deliver first- and second-line support for hardware, software, access, and login issues
• Maintain support for remote access solutions and endpoint security tools
• Enhance operational workflows through automation and process improvements
• Look into and address security-related incidents and access problems
• Produce and update technical documents, support materials, and runbooks
• Work with technology and security teams to keep operations running effectively

Required experience and strengths

• Solid background administering Microsoft 365 and modern identity platforms
• Experience with cloud-based productivity and collaboration systems
• Strong grasp of identity management, authentication, and access control concepts
• Hands-on experience with endpoint management platforms in enterprise settings
• Ability to support both Windows and Mac users
• Experience managing SaaS tools and cloud-first environments
• Strong troubleshooting ability across devices, identity, and application issues
• Scripting or automation experience with PowerShell, Python, or similar tools
• Excellent written and verbal communication, stakeholder handling, and documentation skills

Why this opportunity stands out

This is a chance to take on real ownership and have visible impact. You’ll support the systems employees depend on every day while helping shape the direction of IT operations in a growing international company.

The work combines hands-on support with cloud technology, identity management, automation, and continuous improvement, making it a strong fit for someone who enjoys solving problems and improving how a business runs.

Contract and location details

Contract engagement. Location: Dublin, County Dublin, Ireland. Working arrangement: hybrid. Contract rate: €250–€350 per day.