Front Office Receptionist

Role Overview

The Brehon Hotel & Spa is offering an opportunity for an experienced receptionist to become part of its Front of House team. This position suits someone who enjoys guest interaction, works well in a lively hospitality setting, and values a collaborative workplace where guest experience and team wellbeing matter.

Key Duties

• Greet arriving guests, handle check-in smoothly, and help create a positive first impression.
• Respond to guest questions and support their stay by arranging meal and spa reservations, as well as suggesting local places of interest.
• Make sure guest billing and account details are correct and ready for payment when guests depart.
• Assist colleagues across the hotel by serving as a dependable source of information, not just for front desk staff but for the wider team as well.

Candidate Profile

• Previous experience of at least 12 months in a hotel reception or front desk position.
• A warm, approachable, and upbeat personality with a strong interest in guest care.
• Comfortable working as part of a team while also being able to take initiative when required.
• Strong customer service ability.
• Well-developed communication and organisational skills.
• Good computer literacy and confidence using technology.

Benefits

• Supportive and welcoming team culture.
• Opportunities to learn, progress, and develop professionally.
• Hot meals provided while on duty.
• Employee of the Month recognition.
• Employee Assistance Programme.
• Reduced rates for family and friends.
• Employee referral bonus.
• Rewards linked to length of service.
• Flexible working schedule.