Front Desk Receptionist

Position Summary

This role supports the Kleber Barracks Army Community Service (ACS) Information and Referral Program at Building 3210, Kleber Kaserne in Kaiserslautern, Germany. The position acts as a central contact point for community members and newcomers, helping them access accurate ACS and local community information that improves their experience and helps them settle in smoothly.

Core Duties

• Act as the main contact for people looking for ACS and community-related information, including both new arrivals and long-term residents.
• Share current and reliable details about community services, resources, programs, events, and facilities.
• Support newcomers as they get familiar with the area by guiding them toward services, learning options, leisure activities, and local conveniences.
• Work in coordination with the ACS team to keep information sharing clear, consistent, and complete.
• Stay informed about the local community and its available resources, including updates, changes, and newly introduced offerings.

Qualifications

The role calls for a bachelor’s degree in a relevant discipline, along with excellent written and spoken communication skills. The ideal candidate should be able to explain detailed information in a simple, easy-to-understand way, bring a service-oriented mindset, and genuinely enjoy helping others. Strong people skills are important, including the ability to develop good working relationships with coworkers and outside partners. The position also requires someone who can function well on their own while also contributing effectively to a team.

Additional Information

Location: Building 3210, Kleber Kaserne, Kaiserslautern, Germany.