Collections Officer

About the Company

Raya Financing Company is focused on helping customers through modern financing solutions while fostering a workplace built on teamwork, creativity, and high performance. The organization emphasizes employee support, career growth, and a healthy balance between work and personal life.

The company is looking for people who want to contribute to a stronger financial future and grow within a business that values both success and well-being.

Role Overview

The Collections Officer will be responsible for following up with clients about outstanding debts, discussing payment arrangements, and working to secure prompt repayment. Where recovery efforts do not succeed, the role also includes initiating legal proceedings.

Key Accountabilities

• Check and review the list of debtors assigned to the company.
• Reach out to customers regarding overdue balances.
• Explain repayment choices and guide customers on suitable ways to pay.
• Work with customers to agree on practical payment plans.
• Keep accurate records of customer payments and collection activity.
• Issue final warning notices when payments continue to be missed.
• Proceed with legal action in cases where debts remain unpaid.
• Handle customer questions and follow up on collection-related concerns.
• Coordinate with lawyers and insurance companies to support payment recovery.

Qualifications and Experience

This opportunity is open to fresh graduates with a Diploma or Bachelor’s degree.

How to Apply

Candidates interested in this role should send their CV by email to hiring@rayafinancing.com and make sure the subject line includes “Collection Officer”.