Analyst - Hybrid Connectivity Services

About the Company

Tata Communications focuses on shaping modern connectivity through cloud, mobility, IoT, collaboration, security, media, and network-led services. The organization is working toward a more intelligent communications ecosystem.

Role Summary

This role centers on product strategy, product development, lifecycle management, sales and marketing support, and regulatory compliance for hybrid connectivity services and related internet offerings.

Product Strategy

• Own the financial performance of the product, including gross and net revenue outcomes.
• Take responsibility for the annual operating plan for assigned regions.
• Prepare the financial outlook and forecast for the assigned regions and business segments.
• Be accountable for product revenue and P&L targets.
• Monitor market and industry movements to shape fresh strategies that support business goals.
• Build a 1-3 year product strategy and roadmap for internet services.
• Support sales with product-positioning material such as presentations, SLA documents, and pricing content.
• Lead initiatives to bring in new customers and logos.
• Develop business cases for capital investment projects tied to network expansion and other regional initiatives.

Product Development

• Oversee expansion and management of the IP PoP network.
• Work with stakeholders to understand bandwidth needs and traffic forecasts.
• Partner with engineering teams to plan new builds, augmentation, or network expansion based on forecasted demand.
• Prepare business cases for required investments and monitor execution.
• Facilitate cross-functional reviews to gather input on new product launches, service requirements, and enhancements to existing offerings.
• Lead discussions on service rollout and operational readiness for products and services.
• Create Market Requirement Documents to define market needs, expected demand, and business justification.
• Track new service introduction projects and take corrective action when needed.

Product Lifecycle Management

• Assess performance against the annual operating plan and course-correct to meet targets.
• Share regular performance updates and MIS reports with management.
• Review pricing, cost structures, service levels, and promotions or discounts to protect profitability.
• Work with cross-functional teams to revise commercial terms where necessary.
• Identify recurring customer issues and coordinate improvement actions with relevant teams.

Sales and Marketing Enablement

• Align with Sales and Marketing on go-to-market plans and product positioning using competitive analysis, customer needs, product gaps, and differentiators.
• Plan campaigns such as special pricing and cross-product bundling.
• Define campaign success measures, review outcomes, and initiate corrective steps when required.
• Prepare sales and marketing enablement material including product information, brochures, and presentations.
• Validate solutions and review billing and pricing considerations for strategic deals.

Regulatory Compliance

• Ensure all product and service actions remain aligned with applicable regulatory requirements.

Other Information

Location: Mumbai, Maharashtra, India. Employment type: full-time. Work mode: onsite.