Microsoft Dynamics 365 Developer

Role overview

Uniphar is driving a large, multi-year transformation effort and is looking for an experienced Dynamics 365 CE Developer to help deliver across several change initiatives. This permanent position focuses on strengthening existing systems while also creating new Dynamics 365 Customer Service capabilities as the organisation continues to scale and modernise.

The role is based in Citywest Office with a hybrid working pattern, or can be performed remotely from the UK.

Core technical duties

• Configure Dynamics 365 Customer Engagement solutions, particularly in Customer Service settings.
• Work confidently in a managed Dynamics 365 environment.
• Design, develop, and support Power Automate flows that simplify and automate operational work.
• Release solutions through CI/CD pipelines; manual deployment to test and production environments is not permitted.
• Maintain Git-based source control and follow strong version-control and collaboration practices.
• Assist the CRM Architect with documentation, configuration governance, and integration-related work.

CRM and platform development

• Set up CRM elements such as tables, views, forms, business process flows, security roles, and workflows.
• Build plugins and JavaScript libraries where required.
• Help develop and support Canvas Apps when the solution needs them.
• Keep skills current with platform updates, new features, and solution enhancements.

Delivery and project working style

• Work to the goals and standards set by the active project or programme.
• Operate within an Agile sprint-based delivery model.
• Prioritise assigned tasks and provide progress and status updates to relevant project streams.

Experience and technical expectations

• Bring at least 5 years of Dynamics 365 development experience, ideally within Customer Engagement/CRM.
• Have strong knowledge of Dynamics 365 Customer Service and the Power Platform.
• Be able to design practical, reusable components and solutions.
• Have hands-on experience with plugins, workflows, Power Automate flows, Logic Apps, and Canvas Apps.
• Understand Azure-based integration design.
• Be familiar with ALM tools such as Git for Enterprise and Azure DevOps.
• Demonstrate strong troubleshooting ability in cloud and solution-architecture environments.
• Work well with cross-functional teams.
• Show the ability to assess complex technical problems and apply industry best-practice solutions.
• Experience building web apps in Azure or integrating with SAP would be an advantage.
• Comfort working with SaaS products and integrations is expected.

About the employer

Uniphar is a global partner to pharma and MedTech manufacturers, helping improve access to medicines worldwide. The group supports clients through outsourced and specialist services and works with more than 200 well-known pharmaco-medical manufacturers across several geographies. Its operations are supported by digital technology and specialist teams, and the business is organised into Supply Chain Retail & On Demand, Uniphar Med Tech, and Uniphar Pharma.

Culture and values

Uniphar describes its workplace as people-first, with a focus on doing the right thing. The company values entrepreneurial thinking, adaptability, commitment, resilience, shared purpose, and trust. As the organisation expands locally and internationally, its workforce becomes more diverse, which it sees as strengthening both the business and its culture.

Sustainability

Sustainability is positioned as a central part of Uniphar’s strategy. The company aims to operate responsibly and contribute positively to people and the wider world, with sustainability considered in day-to-day decisions and long-term growth.

Equal opportunity

Uniphar states that it is an equal-opportunity employer and welcomes applications from all candidates without discrimination.

Additional information

This is a full-time, permanent role. The employer’s internal tags and source-platform references have been omitted.