- अनुभव
- 3-5 वर्ष
- वेतन
- —
- उद्घाटन
- 1
- की तैनाती
- 2 सप्ताह पहले
- कार्य मोड
- कार्यालय में हूँ
- शिक्षा
- Diploma in IT or Bachelor’s degree in IT
- पात्रता
- Candidates with the required IT education, 3 to 5 years of relevant support experience, and bilingual Arabic-English proficiency may apply.
- फिर शुरू करना
- आवेदन करना आवश्यक है
आप कहाँ काम करेंगे
नौकरी का विवरण
Role Overview
We are seeking a proactive IT support specialist to keep service-center technology running smoothly by delivering hands-on assistance directly on the floor. The role focuses on fast troubleshooting, immediate intervention for urgent issues, and minimizing interruptions to operations.
Key Responsibilities
- Move across the service center floor to spot and resolve IT problems before they are formally raised as tickets.
- Respond quickly to urgent or critical incidents that affect several agents at once.
- Carry out rapid swaps and replacements for hardware such as headsets, cables, peripherals, and similar devices.
- Assist supervisors and managers with routine technology-related needs throughout the workday.
- Keep operational disruption to a minimum through prompt response and proactive problem solving.
Requirements
- A diploma or bachelor’s degree in IT or a closely related discipline.
- 3 to 5 years of experience in desktop support or field services.
- Bilingual fluency in Arabic and English is mandatory.
- CompTIA A+ or an equivalent certification is preferred.
- Practical troubleshooting experience with workstations and peripheral devices.
- Good understanding of desktop support environments.
- Ability to provide fast, on-site technical assistance.
- Strong communication and coordination abilities.
Additional Information
This position is based in Qatar and is a full-time onsite role.