Inside Sales Executive

Company Overview

Scalemate Services Private Limited works with startups and MSMEs to support business growth, improve financial outcomes, and drive operational transformation. The organization partners with small and emerging businesses to streamline processes, build stronger financial performance, and grow in a sustainable way. The role is part of a team that collaborates closely with clients, understands their challenges, and develops practical strategies aimed at measurable business impact.

Role Overview

This is a full-time, on-site position in Bhubaneswar, Odisha. The Inside Sales Executive will manage both inbound and outbound calling, identify and qualify prospects, and guide potential customers through the sales pipeline. The role includes finding new business opportunities, keeping CRM records updated, and working with sales and marketing teams to support revenue goals. You will also create proposals, follow up on leads and inquiries, answer customer questions, and help ensure a smooth and positive experience throughout the sales journey. In addition, the role requires regular pipeline reporting and sharing insights that can improve sales effectiveness.

Responsibilities

• Handle incoming and outgoing calls to engage prospects and support sales conversion.
• Screen leads, assess potential customers, and move qualified prospects through the funnel.
• Identify fresh business opportunities and support overall revenue growth efforts.
• Maintain accurate information in CRM systems and update sales activity records.
• Coordinate closely with sales and marketing teams to meet targets.
• Draft proposals, respond to enquiries, and follow up consistently with interested leads.
• Address customer questions promptly and help maintain a positive client experience.
• Prepare regular pipeline updates and share observations to improve sales processes.

Requirements

• Strong background in inside sales and general sales performance, including a track record of meeting or exceeding targets.
• Experience in lead generation, including prospecting, qualification, and nurturing.
• Excellent verbal and written communication skills for client and prospect interaction.
• Good customer service ability to handle questions, resolve concerns, and build relationships.
• Working knowledge of CRM tools and MS Office, with attention to detail in reporting and recordkeeping.
• Ability to work on site in Bhubaneswar and perform well in a fast-paced, target-oriented setting.
• B2B sales exposure or experience with startups and MSMEs will be considered an added advantage.
• A bachelor’s degree in business, marketing, or a related discipline is preferred, though equivalent hands-on experience is also acceptable.

Additional Information

This is a full-time onsite role. No stipend or salary figure was specified in the source.