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डब्ल्यू

Chat Support Executive - Work From Home & Work From Office both

Webmint Consultant

Indore, Madhya Pradesh, India (Hybrid) · पूरा समय

अप्लाय करने वाले प्रथम बनिए

अनुभव
कोई
वेतन
INR 200,000 – INR 425,000 / year
उद्घाटन
1
की तैनाती
2 पहले
कार्य मोड
हाइब्रिड
शिक्षा
कोई भी स्नातक
पात्रता
Candidates from any educational background may apply; graduation is not required.
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नौकरी का विवरण

Role Overview

The position is for a chat support executive in an IT services company. The role supports both work-from-home and work-from-office arrangements, with the job location based in Indore, India.

What You Will Do

  • Respond to customer complaints and guide them toward suitable solutions and alternatives within the expected turnaround time.
  • Track each issue through to closure and make sure the customer’s concern is fully resolved.
  • Take charge of the customer service workflow and ensure support operations run smoothly.
  • Address customer complaints that are assigned to you and work on resolving them effectively.

Eligibility

Graduation is not mandatory for this role, so candidates without a degree may also apply.

Compensation

The role offers an annual salary package in the range of INR 2,00,000 to INR 4,25,000.

Additional Information

This is a chat-based customer support position that may involve blended support activities such as chat handling and back-office coordination.

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