People Operations Administrator

About LotusFlare

LotusFlare builds cloud-native SaaS solutions from Silicon Valley, with a mission rooted in making mobile connectivity more affordable and accessible. The company was started by a team that helped Facebook scale to more than one billion users. Today, LotusFlare develops and continuously improves its digital commerce and monetization platform, Digital Network Operator® (DNO™) Cloud, which is used by telecommunications service providers and serves millions of customers worldwide. It also created Nomad, a leading eSIM travel product that gives global travelers affordable, high-speed data in more than 190 countries.

Role Overview

LotusFlare is looking for a well-organized, proactive People Operations Administrator to support HR activities, employee experience, onboarding, and office operations. This position is ideal for someone who enjoys working with people, can build strong cross-functional relationships, and is comfortable in a fast-moving environment. The role also involves using technology to simplify HR workflows and helping improve how the company supports employees at scale.

Working Arrangement

• This is a part-time role requiring 4 hours per day.
• Preferred working window is 10:00 am to 2:00 pm, with flexibility.
• The role typically requires 3 to 5 in-office days each week.
• Work location is North York Centre Station, Toronto.
• There is an opportunity to move into a full-time role later, along with room for professional growth.

Responsibilities

• Help new hires get started smoothly by coordinating first-day setup, equipment handover, and early check-ins.
• Organize employee engagement activities, office socials, and team-building events.
• Keep HR records accurate and up to date, including employee profiles, onboarding paperwork, and internal reports.
• Assist with interview scheduling and other HR coordination tasks.
• Act as a contact point for employees and respond to questions while supporting HR initiatives.
• Support daily office operations such as supplies, equipment, and workspace organization.
• Help manage internal communication and encourage participation in culture-focused activities.
• Look for ways to improve processes and strengthen People Operations workflows.

Requirements

• 1 to 2 years of experience in HR, People Operations, Office Administration, or a similar area.
• Strong attention to detail and solid organizational ability.
• Clear verbal and written communication skills in a professional setting.
• Comfort interacting with people at all levels of the organization.
• A positive, hands-on, and collaborative approach to work.
• Confidence using technology and digital tools.
• Ability to take initiative and suggest practical improvements.
• Familiarity with HR systems such as Zoho is an advantage.

Preferred Background

• Prior experience in a startup or technology company.
• Experience supporting HR management or planning events.

Benefits

• Competitive compensation package.
• Paid lunch when working from the office.
• Private healthcare coverage.
• Annual bonus.
• Training sessions and workshops.
• Highly flexible working hours.
• Opportunity to learn from experienced engineers and professionals.

About the Team and Culture

LotusFlare emphasizes meaningful work, personal growth, and a culture of impact. Employees are encouraged to help shape solutions that matter to customers while building strong expertise in cloud-native enterprise software. The company serves leading enterprises across the world and operates from its headquarters in Silicon Valley, with additional offices in EMEA and APAC.