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Role overview

This is an on-site field trainer position for Purplle stores and EBOs in the Greater Kolkata Area. The role focuses on supporting retail sales and operations teams through structured learning, on-floor coaching, and effective training delivery for beauty advisors as well as ASM/SM teams.

Qualifications and experience

Applicants should hold any graduation degree and bring at least 4 years of hands-on retail training experience in a field or on-floor setting.

Key responsibilities

Work closely with retail sales and operations teams to achieve shared business goals by following the centrally designed training journey.
Support and execute learning and development initiatives for beauty advisors and ASM/SMs.
Create and deliver training content for beauty products across makeup, skincare, fragrances, and accessories, with emphasis on product understanding, selling approaches, and brand values.
Lead interactive sessions, identify learner gaps, track progress, address challenges, and share updates with management in a timely manner.
Plan training calendars and adapt curriculum to suit the needs of the specific retail region.
Review training data and prepare reports covering effectiveness, completion levels, and learner engagement.
Encourage stronger participation from line managers and help build a more active training culture.
Maintain strong working relationships with cross-functional teams and represent the brand professionally.
Help develop, organize, and refresh training manuals, visual aids, and other learning resources for store frontline roles.
Deliver soft-skills, product refresher, grooming, etiquette, and on-the-job training sessions for new hires.
Train beauty advisors on their key responsibilities and performance expectations.
Assess BA performance and training outcomes, then suggest improvements where needed.
Follow MIS requirements, SOPs, and all training/performance trackers.
Participate in Train-the-Trainer programs to strengthen skills in line with business requirements.

Required skills and competencies

Strong understanding of the beauty and wellness industry
Experience in training, content development, or learning administration
Clear communication and interpersonal ability
Team collaboration mindset
Fluent English communication
Customer service orientation
Planning and organizing skills
Problem-solving ability
Process-driven approach
Basic data handling and Excel knowledge
Ability to manage competing priorities
Good time management

Additional information

This role requires regular coordination across teams, adherence to the training calendar, and ongoing support for store-level learning initiatives. No salary, perks, or number of openings were specified in the source.

Executive - Trainer

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