Executive, Sales Support

Role overview

As a Sales Support Executive based in Singapore, you will play a key role in supporting commercial and pre-sales activities for the team. The position focuses on customer coordination, quotation handling, contract upkeep, sales administration, and internal support across planning and implementation tasks.

Key responsibilities

• Respond to customer commercial enquiries and help keep communication flowing smoothly.
• Prepare, maintain, renew, and file rate quotations and related contract documents.
• Carry out day-to-day administrative work linked to pre-sales operations.
• Assist in preparing customer-facing documents and supporting materials.
• Support customer planning and implementation activities as needed.
• Share customer information and help identify and qualify potential sales leads.
• Coordinate periodic customer engagement activities alongside Key Account Managers and Sales teams.
• Contribute to business review preparation for Sales when required.
• Help maintain ISO standards, audit readiness, and environmental compliance, while ensuring customer contracts are properly managed for the team.
• Take on additional duties assigned by the business.

Requirements

• Diploma or degree qualification, with 3 to 4 years of relevant work experience.
• Good understanding of the forwarding business.
• Ability to manage several priorities at once, including shifting or competing demands.
• Comfortable working independently as well as collaboratively within a team.
• Strong spoken and written communication skills.
• Solid basic business acumen.
• Proficiency with Microsoft Office tools such as Outlook; experience using CRM systems is an advantage.

Additional information

Only candidates who are shortlisted will be contacted by the hiring team. The employer states an equal opportunity commitment and does not permit discrimination. Hiring decisions are based on qualifications, performance, skills, and experience.

Work location

Singapore, Singapore.