Administrator, Training & Compliance

About Certis

Certis is an established outsourced services provider delivering integrated solutions across security, facilities management, and customer experience. Based in Singapore and expanding in Australia and Qatar, the company uses technologies such as AI and robotics to support services that protect people and help communities succeed.

This role is part of a mission-led organisation where the work contributes to safer and more effective outcomes for both people and businesses. The company emphasizes development, varied career opportunities, and the chance to create meaningful impact.

Life at Certis

Certis focuses on building smarter and safer outcomes through practical, people-powered technology solutions rooted in trust and purpose.

Employees are encouraged to shape their own growth, explore opportunities across roles and locations, and learn from leaders who invest in development.

The organisation aims to create lasting value not only for customers, but also for society and the environment.

Administration & Coordination

• Offer day-to-day administrative assistance for training, compliance, and operational records.
• Keep staff profiles, training records, certification details, and licence information accurate and current.
• Arrange training timetables, participant nominations, attendance tracking, and supporting documentation.
• Compile reports, trackers, dashboards, and supporting data analysis as needed.
• Assist with audits by locating records and maintaining traceable, version-controlled documentation.

Training Management and Delivery

• Organise, build, and oversee structured learning programmes such as onboarding, job-specific training, refresher sessions, and compliance training.
• Maintain training roadmaps, competency frameworks, and learning plans that align with Job Breakdown Sheets and SOPs.
• Deliver or support training sessions, on-the-job training, toolbox talks, and operational refreshers when required.
• Create, update, and manage training materials.
• Keep training content accurate, standardised, and aligned with operational needs.
• Track training completion and competency assessments.

Compliance, Governance & Deployment Control

• Maintain central registers for compliance tracking.
• Monitor compliance status and escalate expiries, gaps, and operational risks to management early.
• Support SOP management through version control, periodic review, updates, and controlled distribution.
• Carry out compliance inspections, spot checks, and follow up on corrective and preventive actions.
• Ensure records are ready for audit and aligned with internal policies and regulatory requirements.

Skills & Experience

• Diploma or another relevant qualification in Business, Administration, or Operations.
• 1 to 3 years of experience in administration, training coordination, training delivery, or compliance support.
• Strong communication and interpersonal abilities, with regular interaction across internal stakeholders.
• Detail-oriented, organised, and able to work well as part of a team.
• Capable of working independently with minimal supervision.
• Comfortable using Microsoft Office tools, especially Excel, Word, and PowerPoint.
• Some exposure to training delivery, facilitation, or content creation.
• Familiarity with audits, SOP administration, or compliance monitoring.

Recognition & Reward

• Join a purpose-driven workplace that values collaboration, respect, and continuous development.
• Receive a competitive pay package with performance incentives and eligibility for annual bonuses.
• Access medical and dental coverage, wellness programmes, and mental health support.