Team Member - AOCC

About the Business

Adani Group is a diversified Indian enterprise with 10 publicly listed companies and a broad portfolio across logistics and utilities. Headquartered in Ahmedabad, Gujarat, it has built a nationwide infrastructure footprint and is recognised for large-scale logistics and energy businesses supported by global-standard operations and maintenance practices. With four businesses rated IG, it stands as the only Infrastructure Investment Grade issuer in India.

About Adani Airports Holding Limited

Adani Airports Holding Limited is working to reshape airport operations in India by turning airports into connected, technology-driven centres focused on service quality and efficiency. Its goal is to build world-class airports that support regional growth, global connectivity, sustainability, and community impact.

Job Purpose

The Team Member - AOCC/JCC supports smooth airport functioning by monitoring operations in real time, coordinating with multiple stakeholders, and helping maintain resource availability, congestion control, and overall operational efficiency.

Responsibilities

• Track terminal activity continuously to identify congestion, disruptions, or unusual situations and coordinate quick corrective action with terminal operations, security, and other teams.
• Help maintain efficient baggage movement by monitoring the process and addressing delays.
• Oversee VDGS and GOS activities so that parking stands are assigned before arrival and block-in/block-out timings remain on schedule.
• Coordinate with the Landing Parking Cell and non-scheduled operators to support departure clearances based on flight plans.
• Issue manual or system-based announcements in the terminal whenever airlines or terminal operations require them.
• Share flight updates through paging systems so passengers and visitors receive timely information during normal operations and disruptions.
• Keep FIDS information accurate and updated without delay.
• Work with Medical Services, ATC, ground handlers, and terminal operations to respond quickly to medical emergencies.
• Liaise with ATC on arrivals, parking allocation, runway changes, towing permissions, and other operational developments.
• Coordinate across airlines, non-scheduled operators, ground handlers, engineering, and security teams to keep shift operations running effectively.
• Follow SOPs and regulatory requirements, and assist in internal and external audit readiness.
• Record operational data and prepare shift reports, incident notes, and performance updates.
• Support employees in completing mandatory training related to aviation compliance, safety, ISO standards, and operational excellence.
• Take part in mock drills, operational simulations, and cross-functional training exercises to strengthen coordination across departments.

Stakeholders

Internal stakeholders: Duty Manager - AOCC/JCC, Airport Operations Team, Air Traffic Control, Airport Security, Emergency Medical Services, Engineering & Maintenance Team, and Health, Safety & Environment (HSE) Team.

External stakeholders: Airlines, ground handlers, non-scheduled operators, government agencies including Customs, Immigration, CISF, ARC, Air Force, and Military, as well as medical agencies.

Qualifications and Experience

A post diploma or bachelor’s degree in Aviation Management, Operations Management, or a related field is required. Candidates should ideally have 1 to 2 years of experience in airport operations, ground handling, or airside services.