System Architect Multisystems

About the Company

Multisystems is a unified operating platform for businesses that brings together revenue, reputation, and operations so teams can work from one connected ecosystem instead of scattered tools. It is designed for organizations handling complex workflows, where systems continuously share information, improve together, and create stronger outcomes over time.

The platform currently supports the hospitality sector, including hotels, resorts, restaurants, and multi-location service businesses, through a set of intelligent products such as hotel operations software, AI-based review management, multi-channel OTA distribution and commission auditing, advertising optimization, image enhancement, and revenue intelligence.

Role Overview

We are hiring an experienced System Architect for a full-time technology role based in Pune with a remote or on-site work arrangement in India. This position serves as the technical anchor for system design and integration, with responsibility for building scalable, high-performance, multi-system environments. The role is aligned to global working hours and is well suited to professionals comfortable working in fast-paced, internationally connected settings.

Department, Schedule, and Compensation

Department: Technology / Engineering

Work timing: 5:30 PM to 2:30 AM IST

Weekly schedule: Monday to Saturday, which totals 6 working days per week

Salary range: INR 12 LPA to 18 LPA, depending on experience and skill level

Key Responsibilities

In this position, you will shape the architecture of complex multi-system environments and ensure that software, network, and cloud layers work together effectively.

• Design and maintain end-to-end architecture for large-scale multi-system IT landscapes.
• Translate business and product needs into technical blueprints that support scalability and high availability.
• Set architectural principles, standards, and reusable design patterns across the organization.
• Create and own architecture roadmaps that align with both near-term delivery goals and longer-term business objectives.
• Plan and govern integration approaches across internal systems, platforms, and external services.
• Define interfaces, APIs, communication methods, and protocols between system components.
• Resolve challenges related to cross-system dependencies, latency, and data integrity.
• Guide development, DevOps, and QA teams with technical direction and mentorship.
• Lead architecture reviews and design discussions to support strong engineering decisions.
• Support estimation, feasibility review, and technical risk assessment for bids, RFPs, and RFQs.
• Act as a key technical contact for stakeholders, customers, and vendor partners.
• Improve performance, scalability, reliability, and security across connected systems.
• Set and enforce SLA and SLO targets, including uptime and performance expectations.
• Design disaster recovery, failover, and business continuity strategies.
• Research emerging tools, technologies, and frameworks that can create business value.
• Stay up to date on cloud, containerization, AI/ML integration, distributed systems, and enterprise architecture trends.
• Identify opportunities to modernize legacy systems and improve existing platforms.
• Maintain architecture diagrams, data-flow diagrams, technical specifications, and integration maps.
• Ensure solutions follow regulatory, security, and organizational standards such as ISO, GDPR, and SOC 2.
• Participate in system safety analysis, including DFMEA and FTA, wherever relevant.
• Work closely with Product, Project Management, DevOps, and Engineering teams throughout the SDLC.
• Collaborate with distributed teams in a global delivery environment.
• Explain complex technical topics clearly to both technical and non-technical audiences.

Requirements

• A bachelor’s or master’s degree in Computer Science, Information Technology, Electrical Engineering, Software Engineering, or a related discipline.
• 5 to 10 years of total IT experience, including 3 to 5 years in a System Architect or Senior Solutions Architect position.
• Hands-on background in designing and delivering complex enterprise architectures spanning multiple systems.
• Strong implementation experience with REST APIs, SOAP, GraphQL, message queues such as Kafka or RabbitMQ, and ETL pipelines.
• Knowledge of enterprise architecture frameworks such as TOGAF or Zachman, or a similar methodology.
• Exposure to cloud platforms like AWS, Azure, or GCP, including architecture and deployment work.
• Experience with microservices, SOA, API gateways, ESB tools, MuleSoft, or similar middleware.
• Working knowledge of at least one programming language such as Java, Python, C++, or .NET.
• Strong understanding of relational and NoSQL databases, including MySQL, PostgreSQL, Oracle, MongoDB, Cassandra, or DynamoDB.
• Familiarity with Docker, Kubernetes, CI/CD, Terraform, or Ansible.
• Understanding of TCP/IP, DNS, firewalls, VPNs, LDAP, SSO, and zero-trust security concepts.
• Ability to create architecture documentation using tools such as UML, ArchiMate, Lucidchart, or draw.io.
• Experience with monitoring and observability platforms like Grafana, Prometheus, Splunk, or Datadog.
• Preferred certifications include AWS Solutions Architect, Azure Solutions Architect, TOGAF, CISSP, or PMP.
• Experience with BSS/OSS systems, telecom-grade environments, AUTOSAR, ISO 26262, or automotive/embedded systems is an added advantage.
• Prior exposure to US or global time-zone aligned delivery models is preferred.
• Strong analytical thinking, problem-solving ability, and attention to detail.
• Excellent English communication skills, both spoken and written.
• Ability to work independently and lead under pressure in deadline-driven settings.
• Strong leadership, stakeholder handling, and negotiation skills.
• Comfort with changing priorities and rapidly evolving technologies.

Other Details

This is a night-shift position aligned to global business hours. The company expects the selected professional to work in a high-accountability, collaborative environment with cross-functional teams.

Graduation is not mandatory for applicants.

Compensation & Benefits

CTC is offered in the range of INR 12 LPA to 18 LPA based on experience and skill set.

Work timing: 5:30 PM to 2:30 AM IST, aligned with US/global business hours.

Work week: Monday to Saturday, totaling 6 days per week.