Spa Therapist

Role Overview

We are seeking a skilled Spa Therapist to join a luxury hospitality environment in Doha, Qatar. The role focuses on delivering high-quality spa and wellness treatments, creating memorable guest experiences, and supporting the smooth day-to-day running of the spa and related wellness areas.

Qualifications

• An internationally recognized qualification in Massage Therapy, Spa Therapy, Beauty Therapy, Physical Therapy, or a closely related discipline is required.
• A minimum of 2 years of relevant experience in a luxury spa, wellness center, or hospitality setting is expected.
• Strong understanding of spa services, wellness treatments, and guest care standards is essential.
• Good communication skills and a confident, courteous manner are necessary.
• A polished appearance and consistent grooming that reflects professional standards are required.
• The role requires flexibility to work rotating shifts, including weekends and public holidays.

Key Responsibilities

Operations

• Administer spa treatments and therapies in line with established service standards and treatment protocols.
• Prepare treatment rooms before and after appointments, ensuring they are clean, organized, and fully supplied.
• Maintain excellent hygiene, cleanliness, and presentation across the spa environment.
• Complete treatment documentation and guest consultation records accurately.
• Actively promote spa offerings, wellness programs, and retail products.
• Monitor equipment and supplies, and report any need for repair or replacement.
• Assist with the daily operations of the Spa, Fitness Centre, Reception, and Retail areas when needed.
• Keep knowledge current by following industry developments, treatment methods, and product updates.

Guest Service

• Provide personalized, attentive, and high-standard service to every guest.
• Carry out consultations to understand guest needs and suggest appropriate treatments.
• Respond to guest queries, requests, and concerns in a timely and professional way.
• Maintain detailed guest history and treatment preference records.
• Develop strong guest relationships that encourage return visits and loyalty.

Administration

• Keep treatment records, appointment schedules, and other operational documents accurate and up to date.
• Follow all spa and departmental policies, procedures, and operating standards.
• Take part in meetings, briefings, and training sessions as required.
• Support stock control and inventory tracking for treatment and retail items.

Health, Safety, and Financial Control

• Comply with hotel and spa health, safety, hygiene, and emergency procedures at all times.
• Use all equipment safely and ensure it remains in proper working order.
• Help control costs through careful use of products, equipment, and supplies.
• Ensure services are charged and recorded correctly in accordance with hotel processes.

People and Culture

• Build positive working relationships with colleagues across departments.
• Support the values, culture, and service philosophy of the property.
• Maintain high standards of grooming, behavior, and professional presentation.
• Participate in training, cross-exposure, and professional development activities.

Additional Duties

• Attend all mandatory meetings and training programs.
• Remain cross-trained in relevant spa services and operations.
• Perform other reasonable duties assigned by management.

Additional Information

This position is based in Doha, Qatar and is a full-time, onsite role. The successful candidate will be part of a luxury hospitality team and should be comfortable working in a fast-paced guest-focused environment.

Acknowledgement

The job brief ends with an acknowledgment section.