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Shangri-La Group

Senior Executive / Executive, Information Technology

Shangri-La Group

Singapore · À temps plein

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Expérience
N'importe lequel
Salaire
Ouvertures
1
Publié
il y a 1 semaine
Work mode
Au bureau
Éducation
Certification in Information Technology or related discipline
Eligibility
Candidates with relevant IT systems and infrastructure experience, preferably in hospitality or a related environment, and an IT or related certification may apply.
Resume
Required to apply

Where you'll work

Description de l'emploi

About the Role

Shangri-La Rasa Sentosa, Singapore is part of Shangri-La Group’s beachfront resort experience in Singapore. The group emphasizes genuine care, respect, strong values, and a warm, family-oriented workplace. The resort is positioned as a serene island getaway with guest rooms and suites overlooking the ocean and gardens, and the organisation highlights employee benefits, a peaceful work environment, work-life balance, and recognition for effort.

Role Overview

The organisation is seeking a Senior Executive / Executive, Information Technology to support the resort’s technology environment and help ensure smooth day-to-day operations.

Key Responsibilities

  • Maintain the resort’s information systems, business applications, and hardware so IT services remain dependable and secure.
  • Coordinate and carry out system enhancements and upgrades to support changing business needs and improve efficiency.
  • Provide IT assistance and user training to improve adoption of technology and quickly resolve technical issues.
  • Recommend and deploy practical technology solutions that strengthen resort operations and improve the experience for guests and employees.
  • Work closely with teams across the business and other stakeholders to identify technology requirements and deliver useful solutions.
  • Use data literacy skills to interpret dashboards, reports, visualisations, and business trends through Power BI.
  • Create straightforward workflows, forms, and automation using Microsoft Power Platform tools such as Power Automate and Power Apps.
  • Draft clear prompts for AI tools so they can generate accurate responses or help automate tasks.
  • Use basic Python or scripting knowledge for simple automation, data handling, and system-related tasks.
  • Work with AI platforms including AWS AI services, Microsoft Azure OpenAI, OpenAI, and Anthropic Claude in support of IT initiatives.

Requirements

  • Prior experience handling IT systems and infrastructure, ideally in hospitality or a similar environment.
  • A certification in Information Technology or a related field, showing foundational technical knowledge.
  • Strong verbal and written communication skills, plus the interpersonal ability to support users and conduct effective training.
  • Working familiarity with Power BI, data literacy, Power Automate, prompt writing, Python, basic scripting, and AI platforms.

Additional Information

This is a full-time onsite role in Singapore, Singapore. No salary, openings, start date, duration, or application deadline were specified in the source information.

About Shangri-La Group

Shangri-La Group describes itself as a people-focused organisation that values care, respect, harmony, and a sincere working culture. It aims to be an employer of choice by offering strong benefits, a calm work setting, work-life balance, and recognition for contributions.

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