Scheduler | Work From Home - Fully Remote
Remote · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- —
- Ouvertures
- 1
- Publié
- il y a 1 jour
- Work mode
- Travaillez à domicile
- Eligibility
- Candidates with scheduling experience, especially those with healthcare or home care exposure, who can work U.S. time zone hours and meet the required remote-work setup can apply.
- Resume
- Required to apply
Description de l'emploi
About the Role
ClearDesk is hiring a Home Care Scheduler to support a U.S.-based home care client from a fully remote setup. In this role, you will bring structure to busy schedules, respond quickly to changes, and help ensure caregivers and clients stay informed and supported. Your work will directly contribute to consistent care for seniors who depend on reliable home support.
About ClearDesk
ClearDesk builds and manages remote teams for U.S. businesses, with a focus on creating long-term career opportunities for team members. The company was founded by two friends who saw the value of hiring talent across countries such as the Philippines, Colombia, and India. Today, ClearDesk supports clients by handling the full remote team experience, from hiring through retention.
What You'll Do
- Keep caregiver schedules organized and current across several counties.
- Act fast when shifts are cancelled, missed, or otherwise disrupted.
- Handle incoming calls from caregivers and clients through a VoIP system.
- Enter updates and case notes into WellSky; training will be provided.
- Coordinate with the operations team to identify problems and maintain smooth staffing coverage.
- Carry out regular caregiver check-ins and performance evaluations.
- Prepare weekly reports and share updates with leadership.
- Support administrative tasks and assist with light recruitment work when scheduling activity is lighter.
What We're Looking For
- Previous scheduling experience is preferred, especially in healthcare or home care environments.
- You should be calm, highly organized, and able to handle pressure without losing focus.
- Strong problem-solving ability is important because the role often requires quick decisions.
- Comfort using software tools and remote communication platforms is essential.
- You need to be comfortable building trusted relationships with caregivers, clients, and internal stakeholders.
- Initiative and teamwork both matter in this position.
- You must be willing to work according to U.S. time zone hours.
- You must be able to provide the required work-from-home equipment and internet setup.
Technical Setup Required
- A webcam with at least 720p HD quality.
- A noise-canceling headset.
- A primary internet connection of at least 25 Mbps.
- A backup laptop, backup internet device, and backup power source.
- Main computer specifications of at least Intel Core i5 or equivalent with 8 GB RAM.
- Backup computer specifications of at least Intel Core i3 with 4 GB RAM.
Why Join ClearDesk
- Remote work with stability and long-term placement.
- Fair and punctual pay.
- Prepaid HMO coverage for added peace of mind.
- Training, tools, and feedback to support your growth.
- A team culture that recognizes achievements.
- The chance to do meaningful work that helps seniors receive dependable care.
Important Information
ClearDesk does not request any payments or fees during hiring. If anyone asks for money, the request should be ignored and reported immediately. For security, all official communication should come from email addresses ending in @cleardesk.com or @cleardeskteam.com.
Candidates who apply may be considered for similar roles based on qualifications, experience, and market demand.