SAP SuccessFactors RCM

About the company

NTT DATA Business Solutions is part of the NTT DATA Group and focuses on SAP-led transformation for clients worldwide. The organization has a large global SAP specialist network, operates across more than 30 countries, and supports customers from multiple locations in India including Hyderabad, Mumbai, Gurgaon, Bangalore, and Pune. It is recognized for its SAP partnerships, awards, certifications, and employee-first culture.

Role overview

This position is for an SAP SuccessFactors RCM specialist with exposure to ONB 2.0. The role calls for strong hands-on experience in configuration, implementation, support, solution design, and business process delivery across SAP SuccessFactors and related HR functions.

Experience: 6–12 years
Location: Mumbai, India; also mentioned locations include Hyderabad, Bangalore, Chennai, Mumbai, Pune, and Delhi

What the role involves

• Build and support end-to-end delivery for SuccessFactors Compensation work, including design, configuration, development, testing, and deployment.
• Act as an SME and product owner for Compensation-related activities.
• Guide new team members and support knowledge transfer on compensation processes.
• Work with the Compensation CoE on annual incentive budget planning and forecasting.
• Support quality assurance and compliance review activities when needed.
• Handle compensation, benefits, rewards, and recognition processes.
• Approve recognition and rewards based on function-specific or service-area guidelines.
• Ensure awards are processed correctly according to guidance from business advisors or interim approvers.
• Support partner earnings and payment processes, including unit allocation.
• Maintain accurate reporting and analysis outputs.
• Review org units on a monthly and quarterly basis with business advisors and document SOPs.
• Take part in annual compensation planning activities.
• Collect business requirements and translate them into SAP configuration, master data setup, and process changes.
• Partner with business users and IS teams in cross-functional project environments to drive critical initiatives and prioritization.
• Use system development practices to install, update, test, maintain, and document software or configuration changes.
• Coordinate with other analysts and SAP functional leads where changes affect multiple functions.
• Create functional and technical specifications independently for solution design.
• Provide second-level support for SAP questions not resolved by internal super users.
• Investigate SAP issues, work with external support teams, and oversee testing and rollout of fixes or workarounds.
• Contribute to project planning, budget estimates, and delivery of project tasks and milestones.
• Support HR processes such as core HR data management, performance, and compensation.
• Participate in talent management or core HR platform implementations.
• Work with data analysis, including translation and transformation of datasets.
• Provide training and upskilling support to the team.
• Prepare request-for-proposal responses based on client requirements.
• Work in multi-national, multi-site, multi-state, and multi-functional environments.
• Use role-based permission concepts and story reports/workforce analytics knowledge.

Requirements

• 3–5 years of hands-on experience configuring and implementing SuccessFactors Compensation and Onboarding 2.0.
• At least 2 years of HR domain experience preferred.
• Experience with at least one implementation project and more than two support projects.
• Certification in SuccessFactors EC, Compensation, or ONB is required.
• Good understanding of business processes and the ability to learn business context independently.
• Strong troubleshooting ability and capability to resolve client-raised issues.
• Ability to interpret functional design and convert it into solutions.
• Experience gathering enhancement requirements from clients.
• Ability to draft or update functional design documents.
• Ability to build test plans and test scripts for upgrades and patches.
• Solid project management skills and understanding of Agile delivery.
• Strong organization and ability to work independently.
• Ability to multitask and collaborate with technical and non-technical stakeholders.
• Knowledge of HR processes such as core HR, performance, and compensation.
• Experience in implementing talent management or core HR platforms.
• Knowledge of role-based permissions.
• Knowledge of Story Reports and Workforce Analytics.

Additional information

The company highlights an employee-first culture, equal opportunity practices, and a workplace free from discrimination and harassment. Benefits mentioned include health and life/term insurance, SAP certification sponsorship, wellness initiatives, structured mentoring, international project opportunities, in-house training, and access to SAP Learning Hub and certification pathways. Applicants are expected to submit a complete application package including a cover letter, CV/resume, and references, along with their earliest start date. A contact person named Kodi/Ramakrishna is provided for communication.

Why join

• People-focused culture with collaboration and regular knowledge sharing.
• Opportunity to shape your own career path and take on challenging work.
• Tailored mentoring and long-term career development support.
• International project exposure and global networking opportunities.
• Dedicated in-house training support for technical, soft-skill, SAP Learning Hub, and certification learning.

Eligibility

Any graduate can apply, provided they meet the required SAP SuccessFactors and HR experience criteria.