Sales Systems Business Analyst

About the Role

Canva is looking for a Sales Systems Business Analyst to support the systems and processes that help sellers work efficiently. This position sits within the GTM Systems team and focuses on the Lead to Opportunity journey, with an emphasis on improving productivity, reducing manual effort, and strengthening the tools used by the sales organization.

The role is based in Austin, Texas, which serves as Canva’s US operations hub. Canva offers flexibility in where and how work is done, with the expectation that team members balance their working style in a way that supports both individual and team goals.

What You’ll Be Working On

• Contributing to features in the Lead to Opportunity area of the GTM Systems team, with support from the wider team.
• Partnering with teams such as Sales Ops, Customer Success, Partner Ops, and Finance to translate business needs into detailed requirements and user stories.
• Identifying friction in everyday workflows and helping remove obstacles that slow down sellers.
• Exploring practical ways to use AI to speed up work, simplify seller processes, and cut down on manual tasks.
• Collaborating with senior admins and developers to configure solutions for Accounts, Opportunities, and related Salesforce objects.
• Designing, building, and maintaining advanced Flows and automations.
• Supporting strong data quality and following platform governance standards.
• Preparing test cases and assisting stakeholders during UAT sessions.
• Responding to day-to-day system questions, helping unblock workflows, and growing into a trusted Salesforce admin support contact.

What We’re Looking For

This opportunity is aimed at someone early in their Salesforce career who is curious about AI and motivated to make the seller experience better. Canva is seeking a strong admin foundation, a willingness to experiment with new tools, and an appetite for learning in a fast-moving environment.

Applicants should bring hands-on Salesforce administration experience, confidence with Salesforce best practices, and comfort working with teams across the business. Familiarity with AI-enabled development, CI/CD tooling, and go-to-market systems is also important.

Team Context

You will join the GTM Technology Systems team within the Sales & Success Supergroup. The team supports global go-to-market functions by building and maintaining systems that help leads progress smoothly through to closed opportunities.

Benefits and Perks

• Equity packages so employees can share in company success.
• Health benefits to support wellbeing.
• 401(k) retirement plan with company contribution.
• Inclusive parental leave for all parents and carers.
• Annual Vibe & Thrive allowance for wellbeing, social connection, office setup, and related needs.
• Flexible leave options that support rest, recharge, and personal commitments.

Additional Information

Hiring decisions are made based on experience, skills, merit, and business needs, in line with applicable local laws. Canva welcomes applicants from all backgrounds and encourages candidates to apply even if they do not meet every listed requirement.

Applicants are asked to share their pronouns and let the company know about any reasonable adjustments needed during the interview process. Interviews are held virtually.