Sales Lead

Company Overview

Little Burgundy began in 2008 in Montreal’s Little Burgundy neighbourhood in Quebec and has grown into a footwear retailer with a distinctive style for customers who value refined taste. The brand takes pride in its local roots and connection to its heritage, and today operates more than 30 stores across Canada. Its assortment includes well-known names such as Converse, New Balance, Birkenstock, Vans, Reebok, and more.

The company is continually seeking strong team members to join its stores in Canada.

Why Join Little Burgundy

• Achievements are recognized and rewarded.
• High performers can move up quickly, with internal promotion strongly encouraged.
• The workplace is built around a caring, team-oriented culture.
• Employees are encouraged to bring their individuality to work.
• You will work in a lively environment alongside great people.
• The business operates with integrity and passion.
• Employee discounts and strong benefits are available.
• Pay may include base salary, sales commissions, and bonus potential.

Role Summary

This position supports store leadership by handling core store operations, helping develop sales associates, and contributing to the achievement of both store-wide and individual sales goals and performance standards.

Key Responsibilities

• Consistently meet and exceed store and individual sales targets and performance expectations.
• Support the training and development of a high-performing sales team.
• Coach team members, share feedback, and ensure accountability while applying company policies and procedures.
• Carry out opening and closing duties in line with company standards.
• Oversee daily store operations when managers are not available.
• Oversee loss prevention practices when managers are not available.
• Relay store needs clearly and promptly to management.
• Process bank deposits.
• Complete assigned work and responsibilities on time.
• Finish all required training programs.
• Deliver an engaging, full-service customer experience.
• Handle customer concerns and complaints effectively.
• Represent the Little Burgundy brand culture and encourage it within the team.

Requirements

• Retail sales experience is preferred.
• Ability to manage multiple tasks in a busy, fast-moving setting.
• Strong interpersonal and customer service abilities.
• Motivation to succeed in a rapidly changing retail environment.
• Bilingual ability, as required in Quebec.
• Willingness to learn and grow.
• Completion of training programs leading to a Sales Lead role, or equivalent training.
• Availability for evening and weekend shifts.
• Ability to climb, reach, bend, and lift up to 50 pounds.
• Ability to stand for extended periods.
• Must be at least 18 years old.
• Age requirements for part-time employment may differ by territory or province.
• Basic English communication skills are required to serve customers, including English-speaking tourists, and to communicate with head office staff in Nashville.

Pay and Benefits

Compensation structure can vary based on the job title and location, and may include a base rate, commission, and bonus opportunities. Benefits may include medical, vision, and dental coverage, vacation time, and community service hours, depending on the province or territory. Additional benefits information is available through the company’s benefits program.

Pre-Application Disclosures

Employment opportunities are offered without discrimination on the basis of race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, related medical condition, physical or mental disability, medical condition, genetic information, sexual orientation, citizenship, marital or domestic partnership status, gender identity or expression, or any other protected characteristic.

Hiring decisions are made according to business needs, job requirements, and each candidate’s qualifications. This applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoffs, recall, transfer, leave, compensation, and training.

If an applicant or employee needs a reasonable accommodation to apply or to perform essential job duties, they should contact accommodation@genesco.com or call (615) 367-7467. The company states that its employment practices are intended to maximize the use of available human resources and are considered both legally and commercially sound.