Room Attendant

About Queensway

Queensway Group is a family-run company started by entrepreneurs and known for a warm, genuine approach and strong service standards. The business invests in property and turns it into operating hospitality ventures, spanning coffee shops, hotels, residential properties, and a members’ club. Its portfolio includes KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place, and the Sloane Club.

Thanks to an entrepreneurial mindset and a wide network, Queensway is able to move quickly on opportunities and continue expanding its businesses. Its combination of agility and experience in real estate development helps it reshape assets and run them through skilled teams across the UK, Europe, and East Africa.

About Point A Hotels

Point A is guided by its outlook rather than market conditions. The team believes progress comes from working together, thinking differently, and using resources creatively. The brand aims to challenge sector leaders through its approach to service, products, and overall guest experience.

Across everything it does, the company values being thoughtful, humble, honest, and aligned with personal principles. Its focus is on delivering warm hospitality to every guest, regardless of budget.

Since 2017, this mindset has helped Point A become one of the most successful newer hotel brands, and the team is now looking for dedicated people to help continue that growth story.

About the Role

Point A Hotels Edinburgh St Andrew Square is hiring a full-time Housekeeper/Room Attendant to join its team. This position plays an important part in day-to-day hotel operations and contributes directly to the guest experience.

The company describes itself as a caring and supportive team where individuality is valued and each person’s input helps shape the future of the brand and the workplace.

What the Role Involves

• Keeping guest rooms and related areas clean, tidy, and presentation-ready.
• Working closely with colleagues to support smooth team operations.
• Maintaining a sharp eye for detail and noticing what needs attention.
• Contributing positively to the guest experience through consistent standards.

What They Are Looking For

• A positive outlook and strong personal drive.
• The ability to work well with others and assist fellow team members.
• Good attention to detail and awareness of standards.
• Interest in learning, growing, and developing professionally.
• A kind, honest, and community-minded approach.

Pay and Benefits

• Hourly pay of £13.35.
• Queensway Reward & Recognition Scheme.
• Access to Wagestream for flexible pay.
• Access to EachPerson, a discount platform for high-street savings.
• Annual awards ceremony.
• Friendly, supportive, and enjoyable work atmosphere.
• Training, development, and progression opportunities.
• Career pathways across the wider group, including coffee houses and the support office.
• Team-building activities and social events.
• Friends and family room rates across all properties.
• 28 days of annual leave.

Additional Information

This is a full-time, on-site role based in Edinburgh, Scotland, United Kingdom. The role is with Point A Hotels, part of Queensway Group.