QA & Warranty Technician

Role overview

This position supports business growth and profitability by delivering dependable warranty service while keeping operational risk under control. The role is focused on product quality, warranty investigation, remanufacturing support, and assisting the senior technical officer with product assessment, testing, and development work. You’ll need to complete tasks promptly and in line with service commitments, while keeping both internal and external customers front of mind.

About the business

GPC Asia Pacific has a long-standing presence in the automotive and engineering sectors across Australia and New Zealand. Backed by nearly a century of experience, the company employs thousands of people and is known for products and services associated with quality and reliability across the automotive aftermarket.

Key duties

• Support the team in meeting quality objectives.
• Help deliver service that meets or exceeds customer expectations.
• Look into product quality concerns and work toward resolution.
• Share feedback quickly and support corrective action follow-up.
• Keep records and documentation accurate and current.
• Check that equipment is safe to use and functioning properly.
• Maintain a tidy, organised work environment.
• Verify that parts are available before build activities begin.
• Carry out remanufacturing work according to procedure.
• Complete final checks on assembled or remanufactured builds.
• Spot and report defects, failures, or other non-conformance issues.
• Look after remanufacturing tools/equipment and related records.
• Prepare and test product samples when required.
• Assess new products to confirm they meet required specifications.
• Review warranty information to identify patterns and recurring issues.
• Inspect warranty claims and evaluate them appropriately.
• Investigate root causes and prepare claim documentation/reports.
• Return parts to suppliers when further examination is needed.

About you

The ideal candidate is detail-oriented, practical, and comfortable working in a hands-on technical environment. A positive attitude, initiative, mechanical aptitude, and the ability to solve problems are all important. You should also be able to work well across teams and at different levels of the organisation, while setting a strong example and reflecting company values through genuine service.

What’s on offer

• Employee discounts across the GPC Asia Pacific group.
• Discounts on private health insurance.
• Access to an employee assistance program.
• A workplace with a strong focus on safety.
• Parental leave top-up support for working parents.
• Paid volunteer leave for charitable or community involvement.
• Access to the MOVE employee platform, including retail discounts, company updates, e-cards, recognition tools, and more.

Additional information

GPC Asia Pacific operates across Australia, New Zealand, and South East Asia and is one of the region’s major suppliers of industrial and automotive aftermarket parts and services. Its brands include Repco, NAPA, McLeod Accessories, and Motion Industries. The company also states that employment decisions are made without discrimination on the basis of protected characteristics and are guided by ability, achievement, experience, conduct, and legitimate business reasons.

Application note

Candidates are invited to submit a CV to the Careers Team. The company also notes that interested people may join its talent community or set up job alerts for future openings.