Payroll & HRIS Coordinator

About the Company

Sangoma is a communications technology provider that helps organizations of every size bring together people, workflows, and systems through one connected platform. Its offerings include UCaaS, CCaaS, connectivity, and security solutions across cloud, hybrid, and on-premise setups, supporting better collaboration and communication for businesses worldwide.

Role Summary

The Payroll & HRIS Coordinator supports payroll operations and HR administration so that employee pay, records, and related processes remain accurate, timely, and compliant. This position is important for maintaining a smooth employee experience, keeping HR data clean and reliable, and assisting with employee lifecycle activities.

The role works closely with employees, managers, Finance, and outside vendors while supporting a distributed global workforce and contributing to strong operational performance within the People team. Candidates based in the Sarasota area will work in a hybrid format with 2 days in the office; all others will work remotely.

Payroll Administration

• Run payroll accurately and within deadlines for employees in multiple locations, including international payroll cases.
• Check payroll inputs such as hours, deductions, bonuses, commissions, and benefits updates to confirm accuracy.
• Help investigate payroll variances, support reconciliations, and assist with audit preparation.
• Keep payroll records current and aligned with relevant federal, state/provincial, and local rules.
• Liaise with payroll providers and internal teams to resolve payroll-related matters.
• Assist with year-end payroll tasks, including tax documentation and reporting.
• Take on additional payroll-related responsibilities as needed.

HRIS & HR Administration

• Update and maintain employee records within the HRIS platform.
• Support onboarding and offboarding by preparing documents and completing system changes.
• Help administer employee benefits, including enrollments and changes.
• Prepare HR and payroll reports when requested.
• Maintain personnel files while protecting accuracy and confidentiality.
• Assist with HR policy, procedure, and compliance documentation.
• Respond to employee questions related to payroll and HRIS topics.
• Contribute to HR projects and other People team initiatives as assigned.

Requirements

• 3 to 5 years of experience handling payroll processing and HR administration.
• Hands-on experience with HRIS and payroll platforms.
• Solid understanding of payroll processes, wage regulations, and compliance requirements.
• Excellent attention to detail and strong organizational ability.
• Comfort working with confidential and sensitive information in a professional manner.
• Strong verbal and written communication skills with a customer-service mindset.
• Proficiency with Microsoft Office tools, especially Excel.
• Exposure to multi-state or international payroll is a plus.

Preferred Qualifications

• Payroll certification such as CPP, PCP, or an equivalent credential is an advantage.
• Experience in a fast-moving or global organization is preferred.
• Familiarity with benefits administration and employee lifecycle processes is beneficial.

Benefits

• Comprehensive benefits package including health, vision, dental, and long- and short-term disability, available after a brief waiting period.
• 401(k) match of 100% on the first 4% contributed.
• Employee Stock Purchase Plan after one year of service.
• Flexible time off and company holidays.
• Entrepreneurial environment with strong opportunities for career growth.
• Compensation transparency: salary range of $50,000 to $65,000, depending on location, experience, and qualifications.

Additional Information

Applicants must be authorized to work in the United States on a full-time basis for any employer. Submissions from agencies or third-party recruiters will not be considered.

The employer is committed to equal opportunity and considers all protected groups, including protected veterans and individuals with disabilities.