Patient Benefits Analyst

Position Summary

The Patient Benefits Analyst will play a key part in revenue cycle activities by reviewing patient coverage details, recording insurance information in Epic, spotting patterns in patient responsibility collections, and suggesting improvements that strengthen collections and third-party reimbursement outcomes. This position works closely with clinical and operational leaders on coverage discovery, patient responsibility, and broader revenue cycle efforts.

Key Responsibilities

• Examine coverage discovery results for scheduled appointments to help determine the patient’s financial responsibility.
• Enter insurance coverage information accurately in Epic.
• Study trends in coverage and point-of-service patient collections across 88 clinic locations.
• Propose workflow and process enhancements to improve patient collections and third-party payments.
• Share insights and recommendations with clinical and operational leadership.
• Assist with revenue cycle projects and reporting tasks.

Required Qualifications

• A bachelor’s degree is required.
• Hands-on experience with Epic PB (Professional Billing); certification is preferred.
• RHIA, RHIT, or CPC certification is mandatory.
• Background in revenue cycle reporting, system build, workflow logic, data analysis, claims adjudication, and training.
• Experience working with revenue cycle clearinghouse operations.
• Knowledge of third-party coverage discovery methods.
• Ability to interpret Real-Time Eligibility (RTE) results.
• Advanced-level experience with Epic.
• Subject matter expertise in revenue cycle clearinghouses.
• Strong understanding of insurance benefit interpretation.

Additional Information

This is an onsite contract position based in Jackson, MS. The role supports revenue cycle operations across a network of 88 clinic locations.

Required Skill Matrix

Revenue Cycle Clearinghouse: SME level with 7+ years of experience.

Insurance Benefit Interpretation: SME level with 7+ years of experience.