Office Coordinator

Role overview

This position combines office coordination with HR support across two functions. The main aim is to keep the London Head Office operating efficiently while also assisting the HR team at a high standard.

The role calls for someone who can work on their own with confidence, stay professional and approachable, and represent the brand well in both internal and external interactions. You will be expected to deliver excellent service across the business at all times.

Office, reception, and health & safety support

• Keep the head office running smoothly day to day, including security handovers, general housekeeping, office supplies, and ongoing health and safety oversight.
• Make sure reception coverage is always in place by identifying gaps, managing absences, and coordinating with other head office teams.
• Administer the booking calendar for meeting rooms and office events.
• Sort and route incoming information such as emails, post, calls, and invitations to the right person or team.
• Handle the front desk efficiently, track deliveries each day, and ensure incoming mail is distributed correctly.
• Work with Pareto and other suppliers to support the office’s smooth operation, including health and safety compliance and inspections.
• Assist with routine site maintenance activities, including alarm systems, PAT testing, and fire and health & safety checks.
• Be ready to help during office emergencies and respond to call-outs when needed.

Administration, HR, and project support

• Monitor office and event budgets, process invoices in your area, validate costs on time, and keep accurate records against budget while remaining cost aware.
• Support the HR Director, EMEI with expenses, travel arrangements, diary coordination, and broader administrative assistance.
• Set up new HR suppliers in the accounting system, route invoices for payment, and keep the invoice tracker current.
• Maintain the learning and development tracker, arrange training sessions, send calendar invites, record attendance, manage sign-off sheets, and help create material for the internal Red Academy platform.
• Assist HR with vacancy posting on LinkedIn and iCIMS, candidate screening, and related admin tasks, and produce the monthly EMEI internal vacancy posters.
• Help the Senior HR Manager prepare the quarterly People Newsletter by collecting photos and content throughout the quarter.
• Write internal announcements for new starters and promotions across EMEI.
• Support the coordination and tracking of temporary staff assigned to retail locations.
• Organise service anniversary activities, including diary reminders, cards, gifts, and celebrations, and keep track of birthdays, probation review dates, and other important milestones.
• Under guidance from the Senior HR Manager, arrange induction meetings for new starters in Head Office and Retail Management and prepare induction plans.
• Lead the Head Office Social Committee by planning the annual social calendar and coordinating employee events, team lunches, Christmas parties, and the Loubi Awards.
• Contribute to HR projects and ad hoc assignments, offering practical ideas and solutions where needed, and assist with proposals and presentations when required.
• Help improve existing office processes or introduce new policies with support from the Senior Retail Operations Manager and HR Director.
• Provide day-to-day administrative support across all departments.

Skills and experience needed

• Background in a fast-paced, client-focused luxury environment.
• Strong organisational ability with excellent attention to detail.
• Reliable, punctual time management and the ability to juggle multiple priorities.
• A practical, risk-aware, solution-focused approach.
• Clear communication and strong interpersonal skills.
• Ability to build effective working relationships with internal and external stakeholders and support negotiations when needed.
• Self-starter with flexibility to work independently or as part of a team, while helping create a positive team culture.
• Willingness to work with other departments using a broad view of the business and retail requirements.
• Confident use of Microsoft Office applications.
• Fluency in spoken and written English; French or another language would be useful but is not essential.

Company values

Christian Louboutin was founded in Paris in 1992 and is known for distinctive red-lacquered soles and collections that blend wit, glamour, elegance, and technical skill. The brand has expanded into beauty and now operates more than 130 boutiques worldwide.

The company values individuality, autonomy, creativity, dedication, and teamwork. Its culture is built on authenticity, integrity, respect, agility, care, excellence, positivity, open-mindedness, fun, inspiration, confidence, creativity, and freedom.

Diversity and privacy

The employer is an equal opportunity organisation and does not discriminate on the basis of race, colour, gender, age, nationality, culture, religion, sex, or physical or mental disability. Candidates who share these values and want to be part of the Louboutin journey are encouraged to consider the opportunity.

By submitting your CV or LinkedIn Easy Apply details, you agree to be contacted by email or telephone about this hiring process. The company also notes that its privacy notice explains how applicant information is collected, used, and stored.