Medical Biller

About Rendr

Rendr is a primary care-led, multi-specialty medical group focused on serving the Asian community in New York City. The organization delivers value-based healthcare with a patient-first approach across more than 100 clinical locations in Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why This Role Stands Out

• You can build your career in a role that offers room for learning and advancement.
• The compensation package is competitive and includes benefits. Pay is determined by prior experience and years of service.
• You would join a workplace that values employees, welcomes diversity, and aims to make a positive difference in the community.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan with employer match
• Paid time off
• Paid holidays, including floating holiday(s)
• Commuter support benefits
• Health savings account, flexible spending account, and dependent care account options
• Annual performance bonus

Role Overview

Rendr is seeking an experienced Medical Biller to support the Central Billing team. The position calls for hands-on experience across insurance claims billing, follow-up, and collections. It also requires strong communication skills for direct interaction with third-party payers regarding unpaid claims, including denied claims and cases that need appeals. The role focuses on resolving billing issues and handling inquiries related to unpaid claims.

Key Duties

• Handle denied-claim information requests accurately and efficiently through payer portals and outbound calls for commercial, Medicare, and Medicaid insurers.
• Investigate and respond promptly to documentation requests from insurance carriers.
• Prepare and manage appeals for claim denials until they are resolved.
• Review accounts receivable reports each month and follow up on claims pending for more than 60 days.
• Spot and fix insurance billing problems.
• Update patient demographic details and insurance data in the practice management billing system.
• Record all account activity clearly and concisely in the system.
• Follow HIPAA rules and compliance requirements at all times.
• Maintain productivity and quality standards set by management.
• Escalate unusual patterns, payer trends, and reimbursement concerns to management.
• Take on additional tasks and responsibilities as needed.

Qualifications

• A high school diploma, GED, or equivalent is required.
• At least 2 years of billing experience in an outpatient environment is required.
• Excellent attention to detail is essential.
• Experience in primary care billing is considered an advantage.
• The ability to work independently, manage time effectively, and juggle multiple priorities is important.
• Bilingual ability in English and Chinese is preferred.

Equal Opportunity

Rendr is an equal opportunity employer and is committed to fostering an inclusive workplace where diversity is respected and celebrated.

Additional Information

Job code: 1001090.