Mail/Copy Team Member - Full Time

Role overview

IST Management Services is hiring a full-time Copy/Mail Team Member in Maryland Heights, Missouri. The company is a fast-growing national facilities management provider that delivers business process outsourcing services across physical and digital information management, including facilities management, eDiscovery, and electronic document management.

This is a direct-hire office services position for someone who is upbeat, service-minded, and focused on delivering a high level of customer care. The company offers training, skill development, and the chance to grow into more senior and supervisory responsibilities.

Work schedule and job conditions

Working hours fall between Monday and Friday, 8:00 AM to 6:00 PM. There are no night shifts. The dress code is business casual, and the role requires a valid driver’s license to operate the provided transit van for campus mail and package runs.

Pay is $17.50 to $19.00 per hour.

Benefits and workplace perks

Benefits include free parking on the Maryville Campus, medical coverage, dental coverage, vision coverage, short-term disability, long-term disability, life insurance, a 401(k) plan, paid time off, pet insurance, and bonus incentives. The position also offers a pleasant daytime work environment and a Monday-to-Friday schedule that supports quality of life.

What you will do

The role focuses on office support and mailroom operations, with strong emphasis on customer service, accuracy, and flexibility in a busy production setting.

• Run mailroom, copier, and fax equipment.
• Handle shipping and receiving tasks, including driving the campus transit van for deliveries and transport.
• Replenish office supplies to maintain required inventory levels.
• Collect and distribute mail, packages, copy work, and faxes to customers.
• Adapt to changing customer needs in a fast-paced, high-volume environment.
• Follow company procedures consistently.
• Comply with all safety rules and practices.
• Take on additional duties as assigned.

What the employer is looking for

Candidates should communicate well, work effectively on their own and with others, and present themselves professionally. Reliable transportation is needed for locations not served by public transit. A high school diploma or GED is required; a college degree is considered an advantage and may support a faster path into management.

Experience in customer service or retail is preferred. Applicants should be comfortable using a keyboard and working in a Windows-based PC environment. A clean driving record and a valid driver’s license are mandatory for operating the campus transit van. The job also requires the ability to lift up to 55 pounds.

Accommodation and equal opportunity

IST Management provides reasonable accommodations for qualified individuals with disabilities during both the hiring process and employment, in line with applicable law. Requests for accommodation should be sent to the Talent Acquisition team at tamteam@istmanagement.com, and only for that purpose. After an application is submitted, communication about status and next steps will come from the local IST Management hiring team.

IST Management is an equal opportunity employer and welcomes qualified applicants regardless of disability or veteran status.