Lobby Assistant - Full Time

Role Overview

Junction 14 Mayfield is looking for an upbeat, friendly person to join the team as a Lobby Assistant. This role is centred on making sure every customer enjoys a welcoming and pleasant experience during their visit. Candidates should be adaptable and available to work full-time hours. Prior customer care experience would be a strong plus.

Key Responsibilities

• Create a positive customer experience and help ensure visitors leave satisfied.
• Respond confidently to customer questions and maintain a good understanding of the business.
• Contribute actively as part of a larger team where every team member’s input matters.
• Keep the lobby, toilets, and wider site clean, tidy, and hygienic at all times.

What We’re Looking For

• A customer-first mindset with a genuine focus on excellent service.
• Strong self-motivation and the ability to work independently with care and accuracy.
• Honesty, respect, and a cooperative approach in team settings.
• Comfort working both collaboratively and in a supportive lead/follow team environment.

Employee Benefits

• 60% staff discount
• Employee referral scheme
• Free on-site staff parking
• Good opportunities for career growth
• Bike to Work Scheme
• Enhanced pay for Sunday shifts
• Enhanced pay for night work

Additional Information

Applications are being welcomed from people who can work full-time and are flexible with scheduling. Recruitment agencies are not required for this hiring process.