Influencer Executive

About Fresha

Fresha provides an AI-driven operating system built for the beauty, wellness, and self-care sector. Its platform supports businesses such as salons, barbers, spas, medspas, fitness studios, and health practices, while also helping customers discover, reserve, and pay for services through a marketplace experience.

The business serves millions of consumers and companies around the world and is trusted by 140,000+ businesses and 450,000+ professionals globally, with more than 1 billion appointments processed so far. Headquartered in London, the company operates across 15 offices in North America, EMEA, and APAC.

Fresha’s software and fintech tools help businesses handle bookings, point-of-sale, customer records, marketing automation, loyalty programmes, product inventory, and team coordination. Its consumer marketplace also helps partner businesses grow through online bookings, automated marketing, mobile apps, and integrations with major technology platforms.

Role Overview

Fresha is hiring a highly organised, culturally aware, and proactive Influencer Executive to help expand its global ambassador programme and support influencer activity in the UK. The role covers beauty, wellness, lifestyle, and creator communities, and reports to the Social & Influencer Manager.

You will help identify creators and ambassadors, coordinate partnerships and campaign activity, manage day-to-day communications and logistics, and support creator-led brand work across social channels. This is suited to someone early in their influencer marketing journey who enjoys social media, creator culture, beauty and wellness trends, and building strong brand relationships.

Responsibilities

• Help run and develop Fresha’s global ambassador programme on a day-to-day basis.
• Lead outreach coordination for influencers and ambassadors, while maintaining relationships and clear communication with creators.
• Research, assess, and suggest creators, influencers, ambassadors, and relevant industry talent that fit the brand and audience.
• Support onboarding for new ambassadors and influencers to ensure a smooth and positive start.
• Manage campaign schedules, content requirements, and approval workflows across several projects at once.
• Assist with the full rollout of global ambassador and UK influencer activity, from briefing and launch to content delivery and reporting.
• Monitor new creators, viral moments, platform changes, and culturally relevant opportunities on TikTok, Instagram, YouTube, and other platforms using tools such as Sprout and Modash.
• Check influencer and ambassador content for alignment with campaign goals, brand standards, and platform best practices.
• Measure campaign and creator results, and report on KPIs such as engagement, reach, content performance, and conversions.
• Keep influencer databases, campaign trackers, reporting files, and content calendars accurate and up to date.
• Work with social, brand, partnerships, events, and growth teams on integrated creator campaigns.
• Track competitor influencer activity and stay current on trends in beauty, wellness, creator marketing, and social media.
• Support operational and administrative work tied to influencer and ambassador partnerships, including invoices, contracts, and creator documents where needed.

Requirements

• About 1 year of experience in influencer marketing, creator partnerships, social media, PR, or talent management.
• Good working knowledge of Instagram, TikTok, and creator culture.
• Strong interest in beauty, wellness, lifestyle, and digital culture.
• Excellent communication and organisational abilities.
• Very detail-oriented with strong planning skills.
• Comfort working on several projects at once in a fast-moving environment.
• Self-starting, collaborative, and open to learning.
• Experience with Google Sheets, Google Docs, and social or influencer platforms is an advantage.
• Interest in emerging technologies, including AI tools that can improve content creation, creator discovery, reporting, and workflow efficiency.

Inclusive Workforce

Fresha aims to build a workplace where people from all backgrounds feel welcome, supported, and able to contribute fully. Every applicant is considered fairly for employment.

The company does not discriminate on the basis of race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other legally protected characteristic applicable in the hiring location.

If you need any accessibility support to make the interview process or your time at the company more comfortable, you are encouraged to let the team know.

Hiring Technology Notice

AI tools may be used in parts of the recruitment process, including reviewing applications, analysing resumes, and checking responses for possible inconsistencies or verification signals based on available information. These tools support the recruitment team but do not replace human decision-making. Final hiring decisions are made by people. For more information about data processing, candidates may contact the company directly.