Human Resources Assistant

About the Company

ZOUMA Consulting Services is an international consulting firm that builds tailored business solutions aimed at reducing costs and improving operational performance. The company works across the UK, India, Australia, the United States, and the Middle East, including Dubai. Its focus is on simplifying business operations, strengthening customer engagement, and helping clients achieve sustainable growth through practical strategy and expert guidance.

Role Overview

The HR Operations Executive will oversee the full employee journey and ensure HR services are delivered smoothly and in line with internal policies and legal requirements. This position calls for someone highly organized, detail-oriented, and comfortable managing several HR processes at once.

Key Responsibilities

• Handle the complete employee lifecycle, covering onboarding, confirmation, transfers, and exits.
• Plan and run new joiner onboarding, including documentation and induction activities.
• Manage offboarding processes, such as full and final settlement and exit paperwork.
• Keep employee records accurate and current in HR systems.
• Respond to day-to-day HR queries and support routine HR operations.
• Maintain employee data in HRMS tools, including attendance, leave, and timesheet information.
• Coordinate payroll inputs and work with finance/payroll teams as needed.
• Ensure HR transactions and employee updates are completed on time.
• Prepare and maintain employment documents such as offer letters, contracts, amendments, and policy acknowledgements.
• Support compliance with company policies and statutory requirements.
• Keep records organized, complete, and ready for audits.
• Assist with HR audits and compliance reviews.
• Communicate and implement HR policies and SOPs.
• Help improve HR processes and support policy updates.
• Serve as a contact point for employee questions about HR systems, policies, and procedures.
• Support employee engagement activities and HR initiatives.
• Prepare HR reports and dashboards, including headcount, attrition, attendance, and related metrics.
• Track HR data trends and share insights with stakeholders.

Skills and Competencies

This role requires a strong grasp of HR operations and employee lifecycle management, along with familiarity with labour laws and statutory compliance. The candidate should be proficient with HRMS platforms, highly organized, strong in documentation, and able to communicate effectively with internal stakeholders. A structured, detail-focused, and process-driven working style is essential.

Qualifications and Experience

A Bachelor’s or Master’s degree in HR, Business Administration, or a related discipline is required. The ideal candidate should have at least 5 years of experience in HR Operations or an HR Generalist role, with hands-on exposure to employee lifecycle management and HR documentation.

Success Metrics

• Onboarding and offboarding processes should be completed within the expected timelines.
• HR documentation and records must remain accurate.
• Compliance standards and audit readiness should be consistently maintained.
• Employee questions should be resolved quickly.
• HR data and reporting outputs should be reliable and high quality.