Helpdesk Assistant Manager
Delhi, India · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- INR 260,000 – INR 260,000 / year
- Ouvertures
- 1
- Publié
- il y a 1 semaine
- Work mode
- Au bureau
- Eligibility
- Only candidates from Delhi are eligible to apply.
- Resume
- Required to apply
Where you'll work
Description de l'emploi
Role overview
This is an entry-level full-time helpdesk role based in Delhi. The position involves supporting B2B customers, handling service requests, and maintaining a professional, customer-focused experience throughout the day.
What you will do
- Handle inbound customer questions from business clients quickly and professionally.
- Investigate customer problems, identify the cause, and work toward a resolution.
- Keep turnaround time low for all requests and follow-ups.
- Offer service-related guidance and training to customers whenever needed.
- Represent the support team with a positive, courteous, and solution-oriented approach.
Working arrangement
This is a work-from-office role. The shift runs from 8:30 AM to 6:30 PM.
Who can apply
Applications are open only to candidates based in Delhi.
Compensation and experience
The role offers a yearly salary of INR 2,60,000. No prior experience is required.
Other requirements
- Must be willing to work hard and take ownership of assigned responsibilities.
- Should communicate in a polished and professional manner.
- Needs to bring a positive, motivated, and friendly attitude.
- Expected to remain consistent in performance and meet expectations reliably.
Perks
- Informal dress code
- Free snacks and beverages
About the company
iBankLive.com is operated by The Agency Source, a major creative media monitoring company in India covering TV commercials, print advertisements, radio spots, online ads, and news.